The Smart Community Podcast

Hi Smart Community friends,

We acknowledge the Traditional Custodians of the lands on which we live, work and record this podcast and pay our respects to Elders past and present. We extend that respect to all Aboriginal and Torres Strait Islander peoples listening.

In this episode of The Smart Community Podcast, we continue our Future Of series, this time looking at the future of data privacy. Data privacy is no longer something organisations can treat as a compliance exercise. As more services collect location data, biometrics and information through a range of tools, including AI-powered tools, the decisions we make about data have real consequences for individuals and communities.

I speak with Debbie Reynolds, AKA The Data Diva, about the future of data privacy and the growing relationship between privacy, trust and emerging technology. We explore why having nothing to hide does not mean having nothing to protect, and the risks of collecting data without clear purpose or context.

We also discuss why organisations need to consider privacy from the very beginning. Debbie shares practical insights into AI data minimisation, informed consent, and the importance of only collecting information that can be properly protected.

Responsible technology isn't only about what a system can do. It's also about who benefits, what risks are created, and whether people are genuinely informed and empowered.

As always, we hope you enjoy listening to this episode as much as we enjoyed making it.

Hi Smart Community friends,

We acknowledge the Traditional Custodians of the lands on which we live, work and record this podcast and pay our respects to Elders past and present. We extend that respect to all Aboriginal and Torres Strait Islander peoples listening.

In this episode of The Smart Community Podcast, I speak with Renee Wootton Tomlin, aerospace engineer, commercial pilot and Founder and CEO of New Era Energy, about the future of sustainable aviation and Australia’s opportunity to build a domestic renewable fuels industry.

Renee shares her journey from aerospace engineering and flying into the sustainable aviation fuel space, including her experience working on Western Sydney International Airport and supporting the development of ethanol-to-jet technology with LanzaJet.

We discuss what sustainable aviation fuel actually is, the different materials that can be used to produce it and why policy, finance and demand certainty may be bigger barriers than the technology itself.

We also explore how First Nations knowledge, ownership and economic participation can be placed at the centre of the energy transition, rather than communities simply being consulted after decisions have already been made.

The conversation also covers energy sovereignty, opportunities for regional communities and farmers, the skills Australia will need and why this is a once-in-a-generation opportunity to build a new industry here at home.

As always, we hope you enjoy listening to this episode as much as we enjoyed making it.

Hi #SmartCommunity friends,

We acknowledge the Traditional Custodians of the lands on which we live, work and record this podcast and pay our respects to Elders past and present. We extend that respect to all Aboriginal and Torres Strait Islander peoples listening.

In this episode of the Smart Community Podcast, I speak with Felicity Furey, engineer, author, speaker and CEO of WeAspire, about the future of engineering and why it's time to rethink how we design the world around us.

Felicity shares the inspiration behind her new book, The Future of Engineering: Legacy by Design, exploring how engineering can move beyond traditional measures of time, cost and quality to create infrastructure that prioritises people, communities and long-term wellbeing.

We discuss why engineering is not broken but incomplete, how human-centred thinking needs to evolve and why diverse perspectives, meaningful community engagement and systems thinking are essential for building better places.

We also explore the hidden biases embedded in engineering, standards and technology, why diverse perspectives lead to better outcomes and how genuine community engagement can help create infrastructure that serves everyone, not just the people it was originally designed for.

The conversation also explores technology, AI, leadership and our growing need to reconnect with the human experience as we shape smarter communities.

As always, we hope you enjoy listening to this episode as much as we enjoyed making it.

Connect:

Hi #SmartCommunity friends,

We acknowledge the Traditional Custodians of the lands on which we live, work and record this podcast and pay our respects to Elders past and present. We extend that respect to all Aboriginal and Torres Strait Islander peoples listening.

In this episode of the Smart Community Podcast, I speak with Professor Martin Tomitsch, Head of the Transdisciplinary School at UTS, about the evolution and future of human-centred design.

Martin shares how human-centred design has shaped technology and innovation over the past few decades, why we need to critically reflect on its unintended consequences and how we can ensure emerging technologies like AI remain grounded in diverse human perspectives and ethical design practices.

We discuss dark patterns, persuasive technologies, social media, circular economy opportunities and the importance of designing not just for users, but for communities and society more broadly.

As always, we hope you enjoy listening to this episode as much as we enjoyed making it.

Hi #SmartCommunity friends, in this episode I'm coming to you from the road at Adelaide Fringe Festival where I'm performing my comedy show (a story for another day!). I wanted to jump on and let you know that we've finished this series for my PhD research into data storytelling, and share what's coming next.

In this update I tell you about the next phase of my PhD (thematic analysis and writing papers on the insights from these interviews), plus a new research partnership with a NSW council, and what to expect on The Smart Community podcast for 2026.

Thank you so much for coming along on this journey with me. I hope you've enjoyed these interviews and as always, we hope you enjoyed listening to this episode as much as we enjoyed making it.

Hi #SmartCommunity friends, in this episode of the Smart Community podcast I have a fantastic chat with Melanie Thewlis. Melanie is a Full Stack Engineer at Sitemate. At the time of the recording Melanie was Front End Developer at City of Melbourne on the City Data Experience team, specialising in interactive data visualisations in the browser, with 15 years of experience in the space.

In this episode Melanie tells us about the City DNA platform, a giant 3D printed model of Melbourne where different data scenarios can be projected onto the map. We discuss the stormwater gamification project that transformed tense flood conversations into empowering community experiences, including how playing the ‘maintenance crew game’ built trust with concerned residents. 

We talk about mapping Aboriginal Melbourne with traditional owners and designing engagement websites for major projects like the Greenline and Royal Park Master Plan.

We finish our chat discussing the power of embodied data through examples like climate scarves and Georgia Lupi's Long COVID diary, encouraging creative and playful ways to explore data beyond Excel. As always, we hope you enjoyed listening to this episode as much as we enjoyed making it.

Hi #SmartCommunity friends, in this episode of the Smart Community podcast I have an enlightening conversation with Michael Whereat. Michael is the Smart Cities Lead for Sunshine Coast Council, in Queensland, where he helps staff and people across the region access data and information to make informed decisions.

In this episode Michael tells us about the problem statement methodology guiding all Smart Cities work at Sunshine Coast Council and evaluating projects through a rubric to deliver greatest organisational benefits. 

We discuss the Kings Beach playground renewal that used vibration sensors and WiFi counts to understand usage patterns, and the democratisation and publication of the data dashboards. 

We talk about edge processing for privacy protection, the data trailer with QR codes explaining data collection to community, and how technology reduces bias compared to staff counting.

We finish our chat discussing curiosity and listening for gaps in data not just what you see, but what's not there that should be. As always, we hope you enjoy listening to this episode as much as we enjoyed making it.

Hi #SmartCommunity friends, in this episode of the Smart Community podcast I have a great conversation with Professor Pascal Perez. Pascal is the Director of the Australian Urban Research Infrastructure Network (AURIN), a national research infrastructure facility funded by the Australian government that serves researchers across the country working on urban systems, infrastructure, and local communities.

In this episode Pascal tells us about using story mapping tools to communicate research outcomes, mixing plain text, interactive maps, and traditional graphs. We discuss the Australian Urban Health Indicators project examining heat waves, including the challenge of creating better causation indicators while realising mobile location data is the missing piece. 

We talk about the Map of the Month project bringing global community engagement approaches to Melbourne and digital tools for urban design.

We finish our chat discussing the critical difference between data, information, and knowledge, and why the hard yards are really between information and knowledge. As always, we hope you enjoy listening to this episode as much as we enjoyed making it.

Hi #SmartCommunity friends, in this episode of the Smart Community podcast I have an incredible conversation with Prof. Alberto Cairo. Alberto is the Knight Chair in Visual Journalism at the School of Communication of the University of Miami and Director of Visualization at the Frost Institute for Data Science and Computing, plus author of several influential books including The Functional Art, The Truthful Art, How Charts Lie, and The Art of Insight.

In this episode Alberto tells us about his work with the National Hurricane Center designing graphics to convey hurricane risks to Miami's diverse multilingual population. We discuss why visualisation design needs decision-making processes rather than rigid rules, and why those decisions should be subjective but never arbitrary. We talk about collaboration being essential since designers acknowledge they often know nothing about the data and must ask experts tons of questions.

We finish our chat discussing the gap between expert designers and general public readers, encouraging everyone to just get started making graphics when they wish a story or spreadsheet was clearer. As always, we hope you enjoy listening to this episode as much as we enjoyed making it.

Hi #SmartCommunity friends, in this episode of the Smart Community podcast I have a brilliant discussion with Paul Hodge, also known as The Data Vis Guy. Paul is an independent consultant specialising in education and mentoring around data visualisation and storytelling, working with global organisations and state and federal government agencies.

In this episode Paul tells us about the three core principles of his training: engaging and holding audience attention, delivering insights rather than just data, and bringing it all together through design thinking. We discuss the importance of defining specific audiences rather than being too general, including a detailed case study of a data asset portfolio that used a heat map to identify high-risk assets. We talk about Randy Olson's ABT structure (And, But, Therefore) as the simplest form of storytelling.

We finish our chat discussing impactful visualisations like the 9/11 Memorial's algorithmically determined name placement and the Periscopic gun deaths visualisation showing lost years to society. As always, we hope you enjoy listening to this episode as much as we enjoyed making it.

Hi #SmartCommunity friends, in this episode of the Smart Community podcast I have a wonderful conversation with Eshita Dutia. 

Eshita is the Principal Smart Places Officer at Cumberland City Council, bringing her background as an architect, planner, and urban designer to the smart city space with a focus on putting community first.

In this episode Eshita tells us about actioning Cumberland's Smart Places Strategy and Action Plan, embedding smart technology into placemaking projects to collect data and show impact. We discuss the Guilford Laneway project as part of Transport for NSW's Safer Cities Her Way program, including how the team moved from ad hoc data collection to a streamlined Data for Places methodology. 

We talk about combining qualitative feedback like perception of safety surveys with quantitative data including footfall, dwell time, and economic spend.

We finish our chat discussing the power of simplified data and how small-scale interventions can have significant impact when documented through data storytelling. As always, we hope you enjoy listening to this episode as much as we enjoyed making it.

Hi #SmartCommunity friends, in this episode of the Smart Community podcast I have a great conversation with Dr. Jessamyn Fairfield. Jessamyn is a lecturer in natural sciences at the University of Galway in Ireland. Jessamyn’s work specialises in art-science collaboration with a focus on performing arts and thinking differently about how people can engage with science, technology, and research.

In this episode Jessamyn tells us about Bright Club Ireland, a research comedy variety night where she trained 300+ academics to do standup about their research. We discuss We Built the City on Rock and Coal, an improvised climate change show touring rural Ireland, including how improv creates co-created experiences with audiences and removes perceived power dynamics. We talk about using dance theater to explore concepts like particle-wave duality and local ecologies.

We finish our chat discussing the perception that changing data from graphs and equations is "dumbing it down" and the importance of listening to audiences to discover if your message is actually getting across. As always, we hope you enjoy listening to this episode as much as we enjoyed making it.

Oh also a little heads up that we’ll be taking a few weeks break over the Christmas/New Year season but we will be back in January with more episodes in this PhD series of The Smart Community Podcast! 

Connect with me via email: hello@mysmart.community

Hi #SmartCommunity friends, in this episode of the Smart Community podcast I have a great conversation with Dr. Nathaniel Bavinton, who you may remember from way back in Episode 183. Nathaniel is an urban sociologist and Associate Director at Urbis, working in their Smart and Sustainable Places team.

In this episode Nathaniel tells us about data visualization as an essential tool for making complex information accessible and about COVID-era advocacy work combining data with local stories. We discuss the City Intelligence platform and designing for business communities, including lessons about simplifying map-based visualizations. We talk about creative applications of data through AR/VR experiences for Indigenous dual naming projects.

We finish our chat discussing the collision of skillsets needed for effective data storytelling and the importance of thinking about narrative structure when working with data. As always, we hope you enjoyed listening to this episode as much as we enjoyed making it.

Connect with me via email: hello@mysmart.community

Hi #SmartCommunity friends, in this episode of the Smart Community podcast I have a brilliant discussion with Kuhu Gupta. Kuhu is a data visualisation engineer at Illumio, working at the intersection of cybersecurity data, storytelling and design.

In this episode Kuhu tells us about network flow visualisations and zero trust segmentation in cybersecurity. We discuss the difference between exploratory and explanatory visualisations, including how hybrid visualisations combine network diagrams with hierarchical structures. We talk about designing for diverse user personas and the importance of personalisation in data tools.

We finish our chat discussing the lessons learned from choosing parallel coordinates over Sankey diagrams and the critical importance of talking to users early and often. As always, we hope you enjoy listening to this episode as much as we enjoyed making it.

Connect with me via email: hello@mysmart.community

Hi #SmartCommunity friends, in this special episode of the Smart Community podcast, I'm sharing an update on my first year of PhD research at the University of Technology Sydney's Transdisciplinary School.

In this episode I tell you about my research focus shift from AI to persuasive data storytelling and how we can use data stories to engage communities in addressing complex societal challenges. 

As always, we hope you enjoyed listening to this episode as much as we enjoyed making it.

Connect with me via email: hello@mysmart.community

Hi #SmartCommunity friends, in this episode of the Smart Community podcast I have a brilliant discussion with Ash Hoover. Ash is a scientist turned technologist and AI R&D Lead at Planet Labs, an earth imaging company. They work at the intersection of artificial intelligence and earth observation, analysing millions of satellite images to understand how our planet is changing over time.

In this episode Ash tells us about using data visualisation and storytelling to make planetary change visible and actionable. We discuss the power of video maps and animated visualisations, including how time has become a critical dimension in their work.

We talk about cognitive bias in data interpretation, the importance of including diverse voices and perspectives in data storytelling, and the human stories behind the data, from wildfire trauma to the limitations of viewing Earth from space.

We finish our discussion with the evolving relationship between AI and data visualisation, the importance of human-in-the-loop decision making, and how collective humanity has tremendous power when we tell stories that are accessible and actionable. As always, we hope you enjoy listening to this episode as much as we enjoyed making it.

The views and opinions expressed by Ash in this episode are their own and do not represent those of their employer or any organisation they are affiliated with. All discussions are shared in a personal capacity.

Connect with me via email: hello@mysmart.community

Hi #SmartCommunity friends, in this episode of the Smart Community podcast I have a brilliant discussion with Professor Nicole Kalms.

Nicole is a professor at Monash University and describes herself as a practice-based researcher interested in doing things in the real world. Trained as an architect, she leads the XYX Lab at Monash University, which focuses on gender-sensitive design with a specific focus on public places. Her work examines women's experiences and the experiences of LGBTQIA+ communities, thinking about how we can make change through design interventions in urban spaces.

In this episode Nicole tells us about mobilising the power of data to intersect with storytelling, particularly around gendered violence and minoritised people's experiences in cities. Nicole and I discuss the HyperSext City exhibition that uses beautiful graphic design to present confronting data about urban safety, and the YourGround crowdsourcing project mapping safe and unsafe experiences across Victoria and New South Wales.

We talk about the importance of making data persuasive and publicly available, the challenge of balancing aesthetic appeal with difficult content, and the role of design in both data collection and communication. We finish our chat discussing Nicole's advice about breaking data out of conventions and counting what matters. As always, we hope you enjoy listening to this episode as much as we enjoyed making it.

Connect with me via email: hello@mysmart.community

Hi #SmartCommunity friends, in this episode of the Smart Community podcast I have a brilliant discussion with Dr. Nina Valkanova. Nina is a design strategist with 20 years experience in digital innovation across consultancies, labs and applied research. 

In this episode Nina tells us about her research on civic data visualisations in public spaces and how they can shift urban technologies from purely efficiency-driven environments to participation and reflection-based learning settings. Nina and I discuss the different approaches needed for diverse audiences - from passive public audiences to commercial stakeholders to students in educational settings.

We talk about the role of aesthetics and emotion in creating curiosity and engagement, the ethical implications of displaying public data, and the challenges of balancing meaning with aesthetic appeal. We finish our chat discussing Nina's advice about embracing data storytelling for interpretation rather than just comprehension and the importance of making the unspoken visible. As always, we hope you enjoy listening to this episode as much as we enjoyed making it.

Connect with me via email: hello@mysmart.community

 Hi #SmartCommunity friends. Welcome back to this very special series here on the Smart Community Podcast, all about data storytelling, As part of my PhD research, I've been speaking with experts from all over the world who are using data visualisations and storytelling in real world projects to support decision making and advocacy.

In this episode of the Smart Community podcast I have a great conversation with friend of the podcast, Prof Marcus Foth. Marcus has been on the show twice before, in Episode 230 and also way back in Episode 4!

Marcus is a Professor in urban informatics and strategic design at the QUT School of Design at Queensland University of Technology in Brisbane. With extensive experience at the intersection of people, place, and technology, he leads research into smart city infrastructure adoption, sustainability approaches, and data governance issues.

In this episode Marcus tells us about his recent work analysing the Brisbane 2032 Olympics stadium controversy and how a community group used data from other stadiums to reveal that the narrative presented for the proposed stadium may not be telling the whole story. We talk about the role of sophisticated data visualisation consultancies in creating narratives that serve corporate lobbying interests over community needs and the how increasing accessibility of AI tools may help democratise data visualisation and address the skills, knowledge and resources gap for grassroots advocacy groups.
We talk about some impactful data visualisation examples from ABC's investigative journalism that combat misinformation, as well as data governance challenges and lack of data literacy in the community. We finish our chat discussing Marcus' perspective on the need for critical thinking when using new data tools and the importance of civic engagement in our democracy. As always, we hope you enjoy listening to this episode as much as we enjoyed making it.

Connect with me via email: hello@mysmart.community

Hi #SmartCommunity friends, in this episode of the Smart Community podcast I have a fantastic chat with Jack Zhao.

Jack is a designer and maker of data visualisation with over 15 years of experience in research and industry. He co-founded Small Multiples with his partner Andrea Lau, where they help clients across all industries and sectors make data useful. Their recent focus has been on environment and sustainability projects, recognising the urgent need for attention in this space given the ongoing climate situation globally.

In this episode Jack tells us about Small Multiples' work on environmental projects including helping councils measure recycling accessibility through spatial data visualisation and tracking litter across New South Wales for the Environmental Protection Agency. Jack and I discuss their design process from initial client conversations through to deployment, emphasising the importance of understanding audience needs and iterating based on feedback.

We talk about memorable examples including Periscopic’s powerful US gun deaths visualisation and Small Multiples' own Census Explorer project spanning three Australian censuses. We finish our chat discussing Jack's advice about leveraging AI to break capacity bottlenecks while focusing on specific audiences rather than designing for generic users. As always, we hope you enjoy listening to this episode as much as we enjoyed making it.

Connect with Jack Zhao on LinkedIn

Connect with me via email: hello@mysmart.community

Hi #SmartCommunity friends. Welcome back to this very special series here on the Smart Community Podcast, all about data storytelling as part of my PhD research.

In this episode of the Smart Community podcast I have a fantastic chat with Kelly Henderson.

Kelly is Team Leader of Digital Innovation at Wellington City Council in New Zealand. With a background in architecture, urban development, and major transport and infrastructure projects, Kelly now brings a digital lens to local government innovation. 

In this episode Kelly tells us about how Wellington City Council uses data visualisation and storytelling both internally for decision-making and externally for community engagement. Kelly and I discuss the challenges of creating consistent, accessible data dashboards across a large organisation, and the power of digital twins to make complex climate and urban data engaging for the public.

We talk about the importance of testing assumptions about audiences, the tension between transparency and accessibility in data sharing, and the need for future scenario planning in urban development. We finish our chat discussing Kelly's advice about keeping data storytelling simple while embracing depth in data communication. As always, we hope you enjoy listening to this episode as much as we enjoyed making it.

Connect with me via email: hello@mysmart.community

Hi #SmartCommunity friends. Welcome back to this very special series here on the Smart Community Podcast, all about data storytelling as part of my PhD research.

In this episode of the Smart Community podcast I have a brilliant discussion with Dr Dietmar Offenhuber.

Dietmar is a professor at Northeastern University in Boston and chair of the Art and Design Department. With a background originally in architecture, Dietmar has spent decades exploring information visualisation.

In this episode Dietmar tells us about his expanded concept of visualisation beyond traditional data mapping, and his theory of "autographic design" - which is a method for visualising the emergence of data rather than just its final representation. We talk about the importance of understanding context over generalising visualisation principles and lessons learned from bottom-up citizen data collection efforts.

Dietmar and I discuss about accountability technologies, the challenges of assuming theories of change in data visualisation, and why physical traces can sometimes be more powerful than sophisticated data displays. We finish our chat discussing Dietmar's advice about keeping data storytelling simple while embracing its speculative and playful aspects. As always, we hope you enjoy listening to this episode as much as we enjoyed making it.

Connect with me via email: hello@mysmart.community

Hi #SmartCommunity friends. Welcome back to this very special series here on the Smart Community Podcast, all about data storytelling, which is part of my PhD research
In this episode of the Smart Community podcast I have a brilliant discussion with Dr Zina O'Leary.

Zina is a sociologist, methodological expert and research communication specialist bridging statistics and qualitative research, data and stories. Zina helps organisations transform data into impactful, implementable change.

In this episode Zina tells us about the communication gap between research and real-world implementation and how living in an age of information abundance has implications for data storytelling. Zina and I discuss the importance of audience-focused objectives and moving beyond "what do I want to say" to "what do I want the audience to do”, plus why traditional academic writing formats fail to engage audiences.

We talk about practical tools like multi-criteria analysis and scenario planning for decision-making. We finish our chat discussing Zina's advice for overcoming the biggest challenge in data visualisation - creating what works for your audience rather than what works for you. As always, we hope you enjoy listening to this episode as much as we enjoyed making it.

Hi #SmartCommunity friends. Welcome back to this very special series here on the Smart Community Podcast, all about data storytelling, As part of my PhD research, I’m speaking with experts from all over the world who are using data visualisations and storytelling in real world projects to support decision making and advocacy.

In this episode of the Smart Community podcast I have a fantastic chat with Dr Phillip Gough.

Phillip is a senior lecturer at the University of Sydney in the School of Architecture Design and Planning, specialising in human-centred design and interaction design. As a designer and researcher, he focuses on building and evaluating interactive systems, with particular expertise in biomaterials for a sustainable circular economy.

In this episode Phillip tells us about his work with clinicians at Westmead Hospital developing decision support tools for emergency department triage, and his collaboration with agricultural companies using satellite data to optimise cattle movement across Australia. Phillip and I discuss the importance of understanding user workflows, the difference between effective or functional and affective or emotional data visualisation, and the challenges of working within existing technical constraints such as the software or platforms available to a particular organisation or situation.

We talk about the way data visualisations can be both playful or creative, and purposeful and meaningful, plus the way data can be art, or the concept of data physicalisation. We finish our chat discussing Phillip's perspective on making invisible information visible through visualisation and his advice for exploring personal data through creative practice. As always, we hope you enjoy listening to this episode as much as we enjoyed making it.

Connect with me via email: hello@mysmart.community

Hi #SmartCommunity friends. Welcome back to this very special series here on the Smart Community Podcast, all about data storytelling. As part of my PhD research, I've been speaking with experts from all over the world who are using data visualisations and storytelling in real world projects to support decision making and advocacy.

In today's episode of the Smart Community Podcast, I'm speaking with Rocio Rodriguez Almaraz. I actually met Rocio on the Homeward Bound leadership program, and we spent some time in Antarctica together. Rocio is a campaign strategist, documentary producer and project manager focused on climate change campaigns and projects, based in Argentina.

Rocio and I discuss the role and importance of data visualisation and storytelling in advocacy, strategies to use data to engage audiences and create impact, as well as the challenges faced by NGOs and small organisations in communicating effectively due to limited resources. 

We talk about the need to tailor communication and data visualisations to different audiences and contexts, and the ways digital tools can be used in direct community engagement. Rocio shares some examples of impactful data visualisations and their influences on decision-making and public awareness, and reflects on the complexities of measuring impact and attributing change to specific communication efforts.

We finish our chat with Rocio's advice about using data visualisation to prioritise what's most important to communicate. As always, we hope you enjoy listening to this episode as much as we enjoyed making it.

Connect with Rocio on LinkedIn 

Connect with me via email: hello@mysmart.community

Hi #SmartCommunity friends!  Welcome to a very special series here on the Smart Community Podcast, all about data storytelling. As part of my PhD research, I've been speaking with experts from all over the world who are using data visualisations and storytelling in real world projects to support decision making and advocacy.

This work is deeply aligned with the smart community ethos,  bringing people on the journey as we use data to communicate ideas,  share insights, and ultimately make better, more informed decisions together. 

In this episode of the #SmartCommunity Podcast, we are kicking off the series with friend of the pod and repeat guest, Jonathan Reichental. He’s been on the show 3 times before, in Episodes 77, 251 and 275. I’ll pop links to those in the show notes if you want to go and listen. Jonathan is a technologist, educator, author and entrepreneur whose career spans media, city government, business and education, so he brings a wealth of insight and experience to this conversation. 

Jonathan and I discuss the role of data visualisation in technology and business, the key components of effective data storytelling, and the importance of understanding and considering your audience. We explore some of the challenges and issues with data visualisation, such as lack of training and tools, incorrect or outdated data, information overload, and data misuse. 

Jonathan tells us the elements that make data visualisations impactful and shares some examples to check out, too.  We finish our chat discussing Jonathan’s advice and recommendations for effective data storytelling. As always, we hope you enjoy listening to this episode as much as we enjoyed making it.

Connect with me via email: hello@mysmart.community

Hi #SmartCommunity friends! I sat down with my podcast producer Ellen to record another update episode. This time we chatted about my Antarctic adventure through the Homeward Bound leadership program, what I learned about myself and community building in the process, and what's next for the Smart Community Podcast as I embark upon my Ph.D this year.

As always, we hope you enjoy listening to this episode as much as we enjoyed making it. Talk to you soon!

Hi #SmartCommunity friends! I sat down with my podcast producer Ellen to record another update episode. 2024 was a very big year personally and professionally, so we chat about that and what’s coming up in the next 12 months. 

Talk to you soon!

Hi #SmartCommunity friends! I sat down with my podcast producer Ellen to record a little update episode, there is a little bit of Smart Community Podcast news and we want to keep you in the loop! 

We are planning to take an extended break from the podcast because unfortunately my Mum is very unwell. So I'm going to take some time to be with her and just scale things back a little bit for a while. I will still be doing my consulting work for My Smart Community, working with my amazing clients that I have contracts with at the moment and into the future.
But we're pressing pause on the podcast for a time while I spend time with my Mum and family, and while Ellen goes off on her second maternity leave. So your podcast feed won’t be updating for a while, but we will be back in some form or another later down the track. 

In the meantime, connect with me on LinkedIn or email. I’m not going anywhere, just taking some time to pause and prioritise the people who are important to me. 

Talk to you soon!

Hi #SmartCommunity friends! Welcome back to the Smart Community Podcast. In this episode I have a fantastic conversation with Calum Handforth. Calum works for the United Nations Development Programme (UNDP) and has led innovation and digitalisation efforts globally, as well as advised governments around the world. He was also Co-Chair of the Digital Infrastructure Taskforce, part of the World Economic Forum’s G20 Working Group on Smart Cities.

In this episode, Calum and I discuss the types of things he works on at the UNDP, and the progress made on the 17 Sustainable Development Goals since they were introduced in 2015. We talk about using data and storytelling to drive progress and innovation, including Calum’s BLT acronym when thinking about data, and the potential of open source digital solutions to improve city infrastructure and services. Calum tells us about his favourite project he’s worked on at the UNDP, that incorporated a human-centred design approach to improve a market in Gambia, and the emerging trends of refocusing on the city as the centre of innovation and development. 

We finish our chat discussing the importance of community and of sharing failures to achieve SDGs and Smart Community outcomes, plus the power of celebrating even small wins. As always we hope you have enjoyed this episode as much as we have enjoyed making it.

Hi #SmartCommunity Friends, in this episode of the Smart Community Podcast, I had a fantastic conversation with Nicole Stephensen, Partner at IIS Partners, a prominent privacy consultancy in Australia, where she leads privacy strategy and services. Long time listeners will remember that Nicole was on the podcast way back in Episode 69, in 2018, and again on our Covid Catch Up YouTube series in 2020.

In this episode, Nicole and I discuss what’s changed in the privacy landscape in the last few years, for better and for worse, including data breaches and the review of Australia’s Privacy Act. Nicole reminds us of the essential principle of "Nothing about me, without me," stressing the imperative to engage and involve the community in co-designing solutions.

We explore the vital role of public servants in keeping the needs of the community as a focus, and touch on the crossover between information security and privacy. Nicole and I then discuss the pros and cons of privacy laws and regulations, and Nicole advocates for a shift away from ‘incremental change’ in order to keep pace with the speed of technological advances.

We finish our chat talking about the emerging trend of the intersection of privacy and AI, the potential for Smart City and Privacy Standards to be combined, and why we need to rethink the term ‘responsible AI’. As always, we hope you enjoyed listening to this episode as much as we enjoyed making it.

Hi #SmartCommunity friends. In this episode of the Smart Community Podcast, I have a great chat with Karandeep Chadha. Karandeep has two decades of diverse work experience in government services, infrastructure asset management, property, procurement, supply chain, consumer goods, technology and financial services industries for top tier Australian, US and European organisations. In this episode Karandeep tells us about his passion for innovation and Smart Cities, and how he ended up in the Smart Community Space.

We talk about the importance of coming back to the business purpose and community requirements when implementing Smart solutions, and why foundational transferable skills are so beneficial considering the broad range of skills needed in the Smart Community. Karandeep tells us about some of the projects he’s been working on, including what he has been learning from New Zealand’s smaller scale ‘do more with less’ approach. We finish our chat discussing the emerging trends of cyber security and data privacy, as well as the need for affordability of Smart initiatives, and why partnering across different sectors and industries is the next step for Smart Communities. As always we hope you enjoyed listening to this episode as much as we enjoyed making it.

Hi #SmartCommunity friends. In this episode I have a fantastic conversation with Josh Sattler, the cofounder of TwentySeven Technologies and CEO of Circl Group. Josh tells us about his background in economic development and technology within local government, particularly at the City of Darwin, and how that led him to the companies he’s started. Josh and I discuss the potential of artificial intelligence to enhance community connectivity, as well as the benefits and risks of AI, and the need for diversity in the AI space. Josh tells us about some of the possibilities of using AI in government to make data driven decisions, and how he’s using AI daily in his work these days. 

Josh and I then discuss his work at the City of Darwin, including the challenges and the project he’s most proud of, the MyDarwin online platform for economic stimulus that began during the early days of the pandemic and is still going strong. We finish our chat discussing the emerging trends of the way Gen Z and Generation Alpha are integrating technology as they participate in society and why co-design with young people is the next step for Smart Communities. As always, I hope you enjoy listening to this episode as much as we enjoyed making it.

Hi #smartcommunity friends! In this episode of the Smart Community Podcast, host Zoe Eather is back in the hot seat! In celebration of this being episode 350, Zoe and producer Ellen Ronalds Keene sat down for a chat where she answers questions from you, the audience of the Smart Community Podcast. 

We can’t believe we’re at 350 episodes. It’s been nearly 6 years of the show and thank you so much for all of you tuning in! Zoe answers 4 questions today from the many that were sent through via LinkedIn. Thank you to those of you who submitted questions! As always, we hope you enjoy listening to this episode as much as we enjoyed making it. 

Hi #SmartCommunity friends. Welcome back to another episode of the Smart Community Podcast. I’m excited to share this episode with Bas Boorsma, the founder & CEO of Urban Innovators Inc and the author of ‘A New Digital Deal’. I have been wanting to get Bas on the podcast for a while and we finally made it happen. In this episode, Bas tells us about his 2 decade background in urban innovation and his passion for the course of human progress throughout history, and what a Smart Community means to him. We discuss the importance of balancing co-design and bottom up approaches with discernment and leadership, and the need for pragmatism and realism when engaging with citizens. Bas tells us about the maturing of Smart Community thinking over the years he’s been in the industry, and why governments and the public sector must balance their risk aversion with moonshot thinking if we are going to solve the problems facing us today. 

Bas and I discuss his stint as the Chief Digital Officer for the City of Rotterdam in the Netherlands, and the biggest projects and challenges there, including the practical things that can stop innovation in government. We finish our chat discussing the emerging trends of Smart City silos, the opportunities for AI to help humanity, and the importance of being open-minded about different cultural approaches driving convergence to what works best for the community. As always, we hope you enjoy listening to this episode as much as we enjoyed making it.

Hi #SmartCommunity friends! Welcome back to another episode of the Smart Community podcast. In this episode I have a great conversation with Michael Healy and Grace de Leon from Smart Christchurch, in New Zealand. You might remember Michael as he has been on the podcast before, Episode 244 in 2021. Michael and Grace tell us about their backgrounds, and the biggest changes they’ve seen in the Smart Community space over the last 6 years including the shift from technology-first to community-first approaches. We discuss the maturing of the Smart Community conversation towards more collaborative and out-comes focused work, and the natural progression from buzz words and pilots to substance and getting a return on investment for Smart initiatives. 

Michael and Grace tells us about a couple of projects Smart Christchurch has been working on, including a fire detection network and a Smart View Data Sharing platform. We then talk about the Innovation Expo happening in Christchurch on the 10th and 11th of September 2023. I’m excited to be emceeing the event and can’t wait to be involved because they have some really interesting opportunities for engaging community and young people, not just the usual Smart City types. 

We finish our chat discussing the emerging trends and what we’d like to see next in the space, from eSports to Smart Regions. As always we hope you enjoy listening to this episode as much as we enjoyed making it.

Hi #SmartCommunity friends, in this episode of the Smart Community podcast I have a wonderful chat with Boopsie Maran. Boopsie is the founder and director of urban strategy at Places for Good, a collaborative of community advocates, planners, landscape architects, and artists, in Auckland, New Zealand. 

Boopsie and I discuss her background and passion for walkability and ensuring the safety of kids independently travelling to school. We discuss what a Smart Community means to Boopsie and why the organisation is called Places for Good. 

We talk about how to ask the right questions to collect the necessary data to make better decisions and the difficulties with measuring and communicating liveability and walkability benefits, both quantitatively and qualitatively. Boopsie tells us about the project she’s working on now involving walkability infrastructure improvement for a stretch of land near a school in Auckland, and the problems with short-term political cycles in local governments when it comes to liveability projects. 

We finish our chat discussing the emerging trends of using apps to feed community input back to local governments, and where to next when it comes to the efficiency of feeding data back to the people that make decisions in Smart Cities and Communities. 

As always, we hope you enjoy listening to this episode as much as we enjoyed making it. 

Connect with Boopsie on LinkedIn 

Hi #SmartCommunity friends, welcome back to another episode of The Smart Community Podcast. In this episode, I have a brilliant conversation with Natasha Blycha, the founder of the boutique digital law firm Stirling & Rose. Natasha advises on web 3.0, crypto assets, data, privacy, digital asset infrastructure and smart legal contracts and helped author the 2022 Oxford Smart Legal Contract text.

In this episode, Natasha tells us about her background in emerging tech law and her passion for the digital free movement, and we discuss the need to balance frictionless tech solutions while still keeping humans involved and able to intervene in Smart Communities. 

Natasha and I explore the rise of artificial intelligence and the possibilities of Smart Legal Contracts, as well as discussing the potential ‘terms and conditions’ of Smart Cities. Natasha tells us why she has a digital free room in her house and the human need to disconnect, and we talk about the benefits and risks of digital free national parks and other public spaces. 

We finish our chat discussing the emerging idea of our ‘implantable’ future, and the need for regulated digital quiet times within it, as well as where to next for making data and AI more equitable. 

You might have noticed in the last few episodes, we have left the ‘where to next for Smart Cities and Communities’ question in the main interview. We are making a little shift in our programming going forwards and won’t be doing the ‘Where to Next’ mash up episodes anymore.

As always we hope you enjoyed listening to this episode as much as we enjoyed making it. 

Hi #SmartCommunity friends! In this episode I have a fascinating conversation with Monalisha Thakur, the co-founder and CMO at Tummoc. Tummoc is India’s first multi-modal transport app that provides accurate real-time public transport information, easy ticketing options and last-mile connectivity. 

In this episode, Monalisha tells us about her varied background in music and sales, and the problems she encountered commuting on public transport over the years that got her thinking about digitisation solutions. We talk about what Smart Community means to Monalisha and why everybody should have access to convenience and time-saving transport options, not just the wealthy. 

Monalisha tells us about the journey of starting Tummoc, how the multimodal single ticket system works for users and the huge feat behind the digitisation of a whole transit network. We finish our chat discussing the emerging trend of making public transit users aware of the sustainability impacts they’re making by green commuting and what’s next for Tummoc. As always, we hope you enjoyed listening to this episode as much as we enjoyed making it.

Hi #SmartCommunity friends! On this episode of the Smart Community Podcast, I have a brilliant chat with Katie Patrick. Katie is an environmental engineer, software designer, author and repeat guest who was last on the show in June 2021 in Episode 234. Katie tells us about her background and why she’s passionate about sustainability, as well as how feedback loops are central to her idea of Smart Communities.

Katie and I discuss the need for individual actions as well as systemic change, and what she’s been up to since she was last on the podcast, including some of the gamification projects to get individuals to take more sustainability actions.

Katie explains the power of human conversation and group identify for driving behavioural change, and the deep need we have for community connectedness. We finish our chat discussing the potential of using goal directed psychology in the sustainability movement and why it should be the next emerging trend.

As always, we hope you enjoy listening to this episode as much as we enjoyed making it. 

Hi #SmartCommunity friends. In this episode of the Smart Community Podcast, I have a brilliant conversation with Tegan Kop, an applied innovation expert and the lead for the Smart City Incubator at City of Melbourne. Tegan and I discuss their background and how they landed in the Smart Community space. They then tell us about some of their favourite projects working at the City of Melbourne Smart City Office, including behind-the-scenes nerdy stuff like managing data across the lifecycle. We talk about how the City of Melbourne is being transparent and accountable in the data they collect and inviting people into the conversation to build data and digital literacy of the community, as well as the global trend of mistrust towards both government and tech companies. 

Tegan and I explore the opportunity for scaling local government tasks through sharing data and practice, as well as the ways our personal digital footprints could be better used if we had control or access. We finish our chat discussing the vital importance of digital inclusion and accessibility, including a great example of how the City of Melbourne approached digital exclusion and isolation during the lockdowns. As always we hope you enjoy listening to this episode as much as we enjoyed making it.

Hi #SmartCommunity friends! I’m back with another bonus episode of the Smart Community Podcast sharing various guests answers to the question, ‘Where to next with Smart Cities and Communities?” And this time I’m sharing with you the answers from these guests: