This week welcome Karyn Ross to the show!

Karyn is an internationally acclaimed consultant, coach and lean practitioner who has taught organizations of all sizes, in sectors as diverse as insurance, HR, transportation and retail. She’s also the author of several books, How to Coach for Creativity , Service Excellence: A Lean Coaching Workbook, and she’s the coauthor of the very popular, Shingo-award winning The Toyota Way to Service Excellence: Lean Transformation in Service Organizations.

Karyn teaches people how to combine creativity with Toyota Way principles, practices and tools which enables organizations to create better, more effective and efficient ways to work.

She has a new book coming out entitled “The Kind Leader: A Practical Guide to Eliminating Fear, Creating Trust and Leading with Kindness”, and I’m honored that she chose my show to make a very special announcement about it.

As always - I hope you enjoy it, and I hope you get something from it! Make it a great week!

Karyn’s contact info:

Karyn’s Twitter: https://twitter.com/KRCLean4Service?lang=en

Karyn’s LinkedIn: https://www.linkedin.com/in/krclean4service/

Karyn’s Facebook: https://www.facebook.com/karynrossconsulting/

Karyn’s YouTube channel: https://www.youtube.com/channel/UCk8-kVJnkt1YONaidzioZcw

Karyn’s Books: https://www.amazon.com/Karyn-Ross/e/B01KYIBHC2?ref=sr_ntt_srch_lnk_1&qid=1621207116&sr=8-1

PRE-ORDER Karyn’s NEWEST book, The Kind Leader: A Practical Guide to Eliminating Fear, Creating Trust, and Leading with Kindnesshere: https://www.routledge.com/The-Kind-Leader-A-Practical-Guide-to-Eliminating-Fear-Creating-Trust/Ross/p/book/9780367693428

New England Lean Consulting is the Northeast’s premier business consulting firm, helping small-to-medium sized businesses with strategic leadership and operational methodologies that help your company lower costs, increase capacity and win more customers. Our industry experienced consultants provide guidance with the latest business solutions that help you to grow your business deliberately and strategically in order to sustain a long-term competitive advantage within the marketplace.

Paul W. Critchley, President & Founder of New England Lean Consulting:

Company website: https://newenglandleanconsulting.com/

Twitter: https://twitter.com/NELeanguy

Company page: https://www.linkedin.com/company/new-england-lean-consulting/

YouTube Channel: https://www.youtube.com/channel/UC2sAIveqtNqE1fpRGXcdbXQ

Paul's LinkedIn profile: https://www.linkedin.com/in/paul-critchley-lean-consultant/

Lean Communicators Website: https://leancommunicators.com/

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