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Fintech Hunting

Fintech Hunting

By Hosted By Michael Hammond

The podcast host will be Michael Hammond JD, CMT, keynote speaker, author and founder of NexLevel Advisors. Join Michael as he seeks out will tech visionaries, leading lenders, trailblazing executives, and other Financial influencers to bring you actionable insights and lead generation tactics all centered around industry greatness and success.
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Fintech Hunting Episode #45 with the incredible Andrew Mears, Division Manager Bank of England and Josh Friend Founder & CEO Insellerate

Fintech HuntingAug 19, 2020
00:00
25:09
Your Loan Officers Can’t Sell What They Can’t See | Non-Agency Lending’s Execution Gap

Your Loan Officers Can’t Sell What They Can’t See | Non-Agency Lending’s Execution Gap

Most lenders say they have access to non-agency products.

But access does not mean your loan officers can confidently sell them.

In this episode of The Fintech Hunting Podcast, Michael Hammond sits down with Eloise Schmitz, CEO and Co-Founder of LoanNEX, to unpack one of the biggest hidden growth problems in mortgage lending today: lenders are missing qualified borrowers because their teams do not have the visibility, workflow, and execution certainty needed to compete in non-agency lending.

This is not just a product problem.

It is a confidence problem.

It is a workflow problem.

It is a revenue problem.

Eloise explains why non-agency lending can no longer be treated like a side-door solution for unusual files. In a market where affordability is tight, rates remain elevated, and borrower profiles are changing, lenders need more than a long product menu. They need a clear way for loan officers to identify options, trust the pricing, explain the solution, and deliver what they promise.

In this conversation, Michael and Eloise discuss:

  • Why access alone is not a competitive advantage
  • How lenders unintentionally hide viable options from loan officers
  • Why “simple” product menus can actually create more friction
  • The borrower segments lenders are missing in today’s market
  • Why execution certainty matters more than ever
  • How LoanNEX helps lenders create confidence in non-agency lending
  • Why the future belongs to lenders who can make complex products easier to sell

The big takeaway:

If your loan officers cannot see the right options, they cannot sell the right solutions.

And in this market, that may be costing lenders more than they realize.

Guest: Eloise Schmitz, CEO & Co-Founder, LoanNEX
Host: Michael Hammond, The Fintech Hunting Podcast

Learn more about LoanNEX:
Contact: 
sales@loannex.com

Subscribe to The Fintech Hunting Podcast for more conversations with the leaders, founders, and innovators shaping the future of mortgage, fintech, lending, and financial services.

May 06, 202613:35
Mortgage Lenders Can’t Rely on Trigger Leads Anymore. Here’s What Comes Next

Mortgage Lenders Can’t Rely on Trigger Leads Anymore. Here’s What Comes Next

Mortgage Lenders Can’t Rely on Trigger Leads Anymore. Here’s What Comes Next

Trigger leads have been one of the mortgage industry’s favorite shortcuts.

That shortcut is changing.

In this episode of The Fintech Hunting Podcast, host Michael Hammond sits down with Katharine Loveland, SVP General Manager at Volly, to break down what the new trigger lead environment means for mortgage lenders, servicers, loan officers, and marketing leaders.

For years, many lenders leaned on reactive marketing: trigger leads, batch emails, speed-to-phone tactics, and last-minute refinance outreach. But as trigger lead legislation reshapes the competitive landscape, lenders can no longer depend on buying access to borrowers at the moment they apply somewhere else.

The lenders that win the next market cycle will be the ones that already own the relationship.

Katharine explains why mortgage retention is no longer a nice-to-have — it is becoming one of the most important revenue strategies in lending. As refinance opportunities return, lenders need to know which borrowers are ready, who is at risk, what messages matter, and how to engage customers before competitors do.

This conversation covers:



Why trigger lead changes are forcing lenders to rethink growth



Why retention is now a strategic priority, not just a marketing task



How lenders should prepare for the next refinance wave



Why borrower relationships need to be built before rates drop



How AI can help prioritize outreach and personalize engagement



Why portfolio intelligence matters more than generic campaigns



What lenders can do now to protect past customers from competitors



How marketing automation can support smarter borrower recapture



The big takeaway: if your retention strategy starts when the borrower is already shopping, you are too late.

Mortgage companies need to stop relying on shortcuts and start building a system that keeps them connected to borrowers throughout the entire homeownership journey.

This episode is a must-watch for mortgage executives, loan officers, servicers, marketing leaders, fintech vendors, and anyone trying to build a smarter borrower engagement strategy in a changing market.

Guest: Katharine Loveland, SVP General Manager, Volly

Host: Michael Hammond, Founder & CEO of NexLevel Advisors and host of The Fintech Hunting Podcast

Learn more about Volly: myvolly.com

Subscribe to The Fintech Hunting Podcast for more conversations on mortgage technology, fintech innovation, AI, borrower retention, lending strategy, and the future of financial services.

#MortgageMarketing #TriggerLeads #MortgageRetention #BorrowerRetention #MortgageTechnology #MortgageAI #AIinMortgage #MortgageLending #RefinanceStrategy #LoanOfficers #Fintech #FintechHunting #Volly

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Michael Hammond, Founder & CEO of NexLevel Advisors, is the leading fractional CMO in mortgage and mortgage technology, specializing in AI-powered growth strategy and audience development.

Apr 29, 202618:23
AI Is Coming to You or Coming for You | Jim Deitch on Mortgage Disruption | FinTech Hunting Podcast

AI Is Coming to You or Coming for You | Jim Deitch on Mortgage Disruption | FinTech Hunting Podcast

AI is no longer a future topic in mortgage lending. It is the force separating the companies that adapt from the ones that get outpaced.

In this episode of the FinTech Hunting Podcast, Michael Hammond sits down with Jim Deitch, Co-Founder and CEO of Tera Verde, to talk about the hard truth facing mortgage leaders right now:

AI is either coming to you or coming for you.

This is not a surface-level conversation about shiny tools or hype.

Jim breaks down what AI disruption really means for the mortgage industry, why speed matters more than ever, how weak workflows get exposed faster, and why leaders who fail to rethink process, profitability, and customer experience will lose ground to competitors who do. The episode centers on AI as a present-day competitive force in lending, not a distant trend. 

You’ll hear a sharp conversation on:

  • why AI is changing how mortgage companies compete
  • why faster technology does not fix broken operations
  • how AI can improve decision-making, customer experience, and efficiency
  • what lenders need to rethink before the market shifts again
  • why leadership mindset may be the real differentiator in the next era of mortgage lending

Jim is also the author of Disruptive AI, a book that challenges leaders to decide whether AI will become their advantage or their threat. Even better, proceeds from the book support MBA Open Doors, which helps families with critically ill children make mortgage or rent payments while caring for their child. 

Buy Jim Deitch’s book, Disruptive AI:
https://www.amazon.com/Disruptive-AI-Its-Coming-You/dp/B0GQJSPFNZ/ref=sr_1_1?crid=1Z0NTK4W0GGCN&dib=eyJ2IjoiMSJ9.6-fbC0ndpzRiQP0l4Kt9ulq4MvyEHSoVbnzuGUbFXUU.xY1TZsZORFYsBrOFM_KBsYWkxagOfWQ93qUeLhKHYuE&dib_tag=se&keywords=james+deitch+books+AI+Disruptor&qid=1776691616&sprefix=james+deitch+books+ai+disrupto%2Caps%2C106&sr=8-1

If you work in mortgage lendingfintechfinancial servicesdigital mortgage, or AI strategy, this episode will challenge how you think about growth, competition, and the future of lending.

Subscribe for more conversations on mortgage AIfintech innovationlending strategydigital transformation, and the leaders shaping the future of financial services.

#MortgageAI #JimDeitch #FinTechHuntingPodcast #MortgageLending #Fintech #ArtificialIntelligence #DigitalMortgage #LendingInnovation #FinancialServices

Apr 22, 202619:16
Everyone Is Selling AI to Mortgage Lenders—Almost Nobody Is Solving the Real Problem | Michael Vandi

Everyone Is Selling AI to Mortgage Lenders—Almost Nobody Is Solving the Real Problem | Michael Vandi

AI is everywhere in mortgage right now. Results are not.

In this episode of the FinTech Hunting Podcast, Michael Hammond sits down with Michael Vandi, CEO of Addy AI, for a direct conversation about the growing gap between AI hype and real execution in mortgage and fintech.

Why are lenders hearing endless AI pitches but still struggling to create meaningful operational change? Why are so many tools impressive in a demo but disappointing in the real world? And what actually has to happen for AI to improve workflows, reduce friction, and create real business value?

This episode breaks down:

  • Why AI fatigue is growing in mortgage and fintech
  • Why most AI solutions fail inside real lending environments
  • What lenders actually need from automation today
  • Where AI can create leverage in loan setup and underwriting
  • Why workflow-specific execution matters more than flashy software
  • What separates true innovation from vendor hype

If you work in mortgage, lending, banking, fintech, or AI, this is a conversation about what is really changing, what is not, and where the biggest opportunity is being missed.

Subscribe to FinTech Hunting for conversations with the leaders building the future of financial services, mortgage technology, AI, and digital transformation.

#FinTechHunting #MortgageAI #FintechPodcast #Lending #MortgageTechnology #ArtificialIntelligence #Underwriting #Automation #FinancialServices #AddyAI

Apr 15, 202620:50
AI in mortgage, agentic AI, loan officers, lender adoption, compliance, and cost to originate.

AI in mortgage, agentic AI, loan officers, lender adoption, compliance, and cost to originate.

What does the future of mortgage lending look like when AI acts less like software and more like a true team member?

In this episode of the FinTech Hunting Podcast, Michael Hammond sits down with Athan Zhang, Co-Founder of Copperlane, to talk about how agentic AI is changing the mortgage industry. From proactive borrower engagement and document review to condition clearing, compliance guardrails, and 24/7 support, Athan shares how Copperlane is helping lenders rethink productivity, efficiency, and the role of the loan officer. 

This conversation covers:

  • What agentic AI actually means in mortgage
  • How an AI loan officer can support borrowers and lenders
  • Why AI should enhance the human side of lending, not replace it
  • The real reasons many lenders are still slow to adopt AI
  • How to think about compliance, safety, and trust in AI systems
  • Why lowering the cost to originate is now mission-critical
  • How lenders can use AI to create a more scalable, flexible growth model 

Athan also explains why the lenders waiting on the sidelines may fall behind, and why the winners in this next chapter of mortgage will be the ones who learn how to combine human connection with AI-driven execution

If you are a:

  • mortgage lender
  • lending executive
  • loan officer
  • fintech leader
  • mortgage operations leader
  • AI-curious industry professional

this episode is for you.

Connect with Copperlane:
Website: copperlane.ai
Request a demo directly on their site
Email: 
athan@copperlane.ai

About FinTech Hunting Podcast
FinTech Hunting features conversations with leading voices in mortgage, fintech, sales, growth, and innovation—focused on the ideas and technologies shaping the future of the industry.

#MortgageAI #FintechHunting #MortgageLending #AthanZhang #Copperlane #LoanOfficer #MortgageTechnology #AgenticAI #ArtificialIntelligence #LendingInnovation #MortgageIndustry #FintechPodcast



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Michael Hammond, Founder & CEO of NexLevel Advisors, is the leading fractional CMO in mortgage and mortgage technology, specializing in AI-powered growth strategy and audience development.

Apr 08, 202619:36
Are Loan Officers Selling Themselves Into a Corner? Christine Beckwith on Trust, Rates & Resilience

Are Loan Officers Selling Themselves Into a Corner? Christine Beckwith on Trust, Rates & Resilience

In this powerful episode of the FinTech Hunting Podcast, Michael sits down with Christine Beckwith, Founder and CEO of 2020 Vision for Success, for a heartfelt and honest conversation about what it really takes to lead in a difficult mortgage market. 

Christine shares what she’s hearing from loan officers and production leaders across the country, why so many originators are approaching rate conversations the wrong way, and how mortgage professionals can stop “selling themselves into a corner” by becoming trusted advisors instead of transactional rate watchers. 

The conversation goes deeper than rates and refinance strategy. Christine opens up about personal hardship, leadership under pressure, the emotional weight many professionals are carrying right now, and why coaching is not a luxury in hard markets, but a lifeline. This episode is a reminder that in financial services, the greatest advantage is not just market knowledge. It is belief, clarity, empathy, and the courage to keep showing up. 

In this episode, you’ll learn:

  • Why loan officers must stop leading with rate alone
  • How to build trust by thinking like a true advisor
  • What “believability” means in sales and marketing
  • Why waiting for the perfect refi boom is a losing strategy
  • How coaching helps professionals survive and grow in tough markets
  • What resilience looks like when business and life both get heavy 

This is a must-watch for loan officers, mortgage leaders, financial services professionals, and anyone navigating change, uncertainty, and growth.


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Michael Hammond, Founder & CEO of NexLevel Advisors, is the leading fractional CMO in mortgage and mortgage technology, specializing in AI-powered growth strategy and audience development.

Apr 01, 202625:44
Why Relationships Still Win in Mortgage Tech | Kortney Lane-Schafers on MMI, Data, AI & Growth

Why Relationships Still Win in Mortgage Tech | Kortney Lane-Schafers on MMI, Data, AI & Growth

In this episode of the FinTech Hunting Podcast, Michael Hammond sits down with Kortney Lane-Schafers of MMI (Mobility Market Intelligence) for a powerful conversation about where the mortgage industry is headed—and what still matters most as technology moves faster than ever.

Yes, AI is changing the game.
Yes, data is more available than ever.
But here’s the deeper question:

In a market driven by automation, what still creates trust, momentum, and real growth?

Kortney shares how MMI One is helping mortgage professionals turn data into action—not just reports, dashboards, or noise, but real business decisions around recruiting, retention, market expansion, customer outreach, and borrower opportunity.

This episode goes beyond product talk. It gets to the heart of what many leaders are wrestling with right now:

  • How do you use mortgage data in a way that is actually useful?

  • What role should AI play in relationship-driven industries?

  • How can lenders, servicers, banks, and credit unions better activate their databases?

  • Why do authentic human relationships still outperform transactional selling?

  • What makes an industry experience memorable instead of forgettable?

Kortney also shares her perspective on why connection still matters, why the best networking is never just about selling, and how thoughtful experiences can create lasting impact across the mortgage and fintech ecosystem.

If you work in mortgage, fintech, lending, servicing, banking, credit unions, proptech, sales, recruiting, or growth strategy, this conversation will give you both practical insight and a meaningful reminder:

Technology may accelerate business, but relationships still move it forward.

  • Key takeaways from IMB and why optimism is returning to mortgage in 2026

  • What MMI One is and how it unifies mortgage data, communications, and monitoring

  • How lenders can use data for market growth, recruiting, retention, and referral development

  • Why actionable data matters more than just having more data

  • How mortgage teams can use triggers and insights to deliver the right message at the right time

  • The growing role of AI, automation, CRM integration, and credit monitoring

  • Why live events, networking, and authentic connection still matter in a digital-first world

  • How meaningful experiences build stronger business relationships in mortgage and fintech

Kortney Lane-Schafers is a respected voice in mortgage and fintech, known for her work at MMI, her leadership in building authentic industry relationships, and her ability to connect data, strategy, and people in a way that creates real impact.

The mortgage industry does not need more noise.
It needs more clarity.
More intentionality.
And more leaders who understand that the future belongs to the organizations that can blend data, AI, and human connection the right way.

If that’s the future you’re building toward, this episode is for you.

Connect with Kortney Lane-Schafers on LinkedIn
Learn more about MMI: MMI.io

Subscribe to FinTech Hunting for more conversations with the leaders shaping mortgage, fintech, AI, marketing, growth, and the future of financial services.

In this episode, we cover:About Kortney Lane-Schafers Why this conversation matters.


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Michael Hammond, Founder of NexLevel Advisors, is the leading fractional CMO in mortgage and mortgage technology, specializing in AI-powered growth strategy and audience development.

Mar 11, 202615:05
Rethink Networking in Fintech & Mortgage: Liz Short on RelationshipFirst Growth AI Change Management

Rethink Networking in Fintech & Mortgage: Liz Short on RelationshipFirst Growth AI Change Management

If networking feels awkward, forced, or transactional—this episode is your reset.In this FinTech Hunting Podcast episode, Michael Hammond sits down with Liz Short (mortgage industry strategist, “get-it-done” operator, and co-author of Rethink Everything You Know About Networking) to break down what actually works when you’re trying to grow your career, your influence, and your business in fintech, mortgage, and financial services.Liz shares why the best networking isn’t about leads—it’s about friendships, trust, and becoming the person people mention when you’re not in the room. Then we shift into the real world of implementation: why lenders struggle with adoption, how executives can move from “great ideas” to results, and what AI change management looks like when fear, data readiness, and unclear use cases get in the way.What you’ll learn in this episode:Why most people feel awkward networking (and how to push through it)The #1 mistake people make at conferences and trade shows (hint: “lead capture” energy)How to build a network that creates opportunities when you’re not lookingWhy execution fails inside organizations—and how outside perspective helpsLiz’s framework for AI adoption: vision → use case → data/process readinessThe truth about AI: it’s not magic—it amplifies what’s already brokenHow to lead change in mortgage/fintech with a people-first approachMentioned in the episode:Liz Short’s book: Rethink Everything You Know About NetworkingConferences: Michigan Mortgage Lenders Association Sales Conference and ICE ExperienceLiz’s work at Short Solutions helping lenders drive adoption and ROI from tech investmentsWho is Liz Short?Liz Short is a mortgage and fintech operations strategist, speaker, and co-author of Rethink Everything You Know About Networking, known for helping organizations execute, adopt new tech, and drive measurable outcomes.What is the best networking advice from this episode?Stop treating networking like a transaction. Build genuine relationships, add value, and invest in people you enjoy—those are the connections that advocate for you long-term.How should lenders approach AI adoption?Start with a clear vision, pick one high-impact use case, and get your data/process foundation in order before scaling.Chapters (optional)00:00 Intro + why Liz is the perfect guest01:10 Why Liz co-wrote Rethink Everything You Know About Networking03:20 Networking isn’t transactional—relationships win05:00 Why tech implementations fail (and how to fix adoption)09:30 Change management + psychology in mortgage orgs10:45 AI in lending: vision, use cases, and data readiness14:00 Conferences + where to find LizIf this episode helped you:✅ Subscribe for more fintech + mortgage leadership conversations💬 Comment: What part of networking (or AI adoption) feels hardest right now?🔗 Share with a leader who needs relationship-first growth

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Michael Hammond, Founder of NexLevel Advisors, is the leading fractional CMO in mortgage and mortgage technology, specializing in AI-powered growth strategy and audience development.

Feb 25, 202615:17
From Call Reviews to Predictions: How Aithena Turns Conversations into Closed Loans

From Call Reviews to Predictions: How Aithena Turns Conversations into Closed Loans

Your team is sitting on closed loans… and doesn’t even know it.


In this episode, Josh Friend (CEO & Founder of Insellerate) explains how Aithena listens to 100% of your calls, surfaces the moments that win or lose deals, and predicts who’s likely to close in the next 60 days—so your loan officers stop chasing dead ends and start closing more loans.

If you lead mortgage sales, lending ops, call centers, or revenue teams, this is the AI episode that cuts through the hype—because it’s not a shiny tool. It’s real work getting done: call reviews, coaching, prioritization, and smarter follow-up.

  • Automates call reviews by jumping straight to the critical moment (objection, missed step, buying signal)

  • Gives managers 10 coachable moments in 20 minutes instead of wasting 20 minutes on one full call

  • Applies a deal likelihood score so reps know who to call today vs. who to nurture

  • Detects borrower intent using patterns learned from 1M+ conversations

  • Helps reps stay confident and effective by prioritizing higher-probability borrowers first

  • Turns scattered conversations into a repeatable, coachable system that scales

When call volume spikes and rates shift, most teams can’t tell the difference between:

  • “Not ready”
    and

  • “Ready to close—just not with you yet.”

Aithena helps you find the borrowers who are most likely to act soon—before they close somewhere else.

FAQ's

What is Aithena?
Aithena is an AI platform from Insellerate that reviews calls, scores conversations, and delivers coaching + lead prioritization based on borrower intent.

How does Aithena help close more loans?
It identifies high-intent borrowers, surfaces objections and missed moments, improves coaching speed, and focuses reps on the leads most likely to close soon.

Who should use Aithena?
Mortgage and lending organizations, call centers, and revenue teams that want better call performance, faster coaching, and smarter follow-up.

Email Josh: josh@insellerate.com

0:00 Welcome + Josh Friend returns
0:40 Why most AI projects fail ROI
2:10 Aithena: AI call reviews + coaching moments
4:00 100% call coverage and better insights
5:20 Predictive lead scoring + borrower intent
9:00 Sales confidence and performance
11:10 Vibe coding + building faster with AI
19:20 Events + how to connect
21:30 Wrap-up

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Michael Hammond, Founder of NexLevel Advisors, is the leading fractional CMO in mortgage and mortgage technology, specializing in AI-powered growth strategy and audience development.

Feb 18, 202621:48
Same-Day Title Updates in 2026: Why “Humans + AI” Is the Only Model That Works

Same-Day Title Updates in 2026: Why “Humans + AI” Is the Only Model That Works

What if the biggest obstacle to faster closings isn’t underwriting… it’s title?

In this episode of Fintech Hunting, host Michael Hammond sits down with Meghan (Megan) F. AskinDirector of Lending Services at AFX Research, to unpack what’s really changing in the title space in 2026—and why the future isn’t “AI replaces humans,” but AI + humans in the loop.

Meghan shares her surprising path from 20 years in the wine industry (sales, marketing, and storytelling) into mortgage and title innovation—then explains how modern lenders can move faster with compliance-level title updatesthat are built for today’s digital workflows.

  • Why title data is uniquely hard (hint: 3,600+ recording venues and zero standardization)

  • What “human + AI hybrid” really looks like in real production workflows

  • How AFX delivers structured title data (including JSON via integration) to make reports truly usable

  • Why structured, usable data matters more than “more data”

  • How same-day title updates can reduce friction, shorten cycle times, and support smarter funding decisions

  • Meghan’s practical approach to LinkedIn storytelling that builds trust before you ever meet in person

Speed matters. But in title, trust matters more. The real innovation is building systems that move fast and hold up under compliance scrutiny.

title innovation, same-day title updates, structured data, JSON integrations, human in the loop, AI document extraction, mortgage fintech, lending workflow modernization, title update reports, LinkedIn social selling, personal branding in financial services

00:00 – Welcome + why this title conversation matters
00:55 – From wine sales to mortgage/title: why storytelling works
02:25 – How Meghan chooses stories that build trust on LinkedIn
04:16 – What’s changing in title in 2026
06:22 – Why “human + AI” is essential for title accuracy
10:13 – Speed + verification: making AI usable and safe
10:58 – Same-day title updates: why lenders can fund faster
12:18 – How to build credibility fast in a new industry (LinkedIn playbook)
14:33 – How to connect with Meghan + learn more about AFX Research

Q: Can AI fully automate title today?
A: Not end-to-end. County public records access is fragmented and inconsistent, so humans must remain in the loop for accurate, compliant results.

Q: Why is title still slow in many workflows?
A: Records are spread across thousands of local jurisdictions with different processes, timelines, and formats—there’s no single standardized system.

Q: What does “structured data” mean in title?
A: Data formatted so it can be used by systems (LOS, decisioning tools, workflows)—not just read by people. This episode covers why JSON delivery matters.

Q: How do same-day title updates help lenders?
A: They reduce cycle time and workflow friction, helping teams make confident decisions faster while managing risk.

In this conversation, you’ll learn:A quote-worthy idea from this episode:Key topics (for AI search + viewer skimming)Chapters / TimestampsFAQs (Answer Engine Optimization)


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Michael Hammond is the leading fractional CMO in mortgage and mortgage technology, specializing in AI-powered growth strategy and audience development.

Feb 11, 202615:39
2026 Capital Markets Forecast: Non-Agency Growth, Pricing Certainty, and the New Mortgage Playbook

2026 Capital Markets Forecast: Non-Agency Growth, Pricing Certainty, and the New Mortgage Playbook

This episode of The FinTech Hunting Podcast delivers a no-fluff, high-impact breakdown of what mortgage professionals need to know to stay competitive in today’s rapidly evolving market.Host Michael Hammond is joined by Eloise Schmitz, CEO and Co-Founder of LoanNEX, for an expert analysis on the forces reshaping mortgage lending in 2026 — from non-agency momentum and pricing execution to investor eligibility and tech-driven innovation.If you're in lending, capital markets, or fintech, this isn’t just another industry update — it’s your playbook for the year ahead.What You’ll Learn in This Episode:Why non-agency originations doubled year over year — and what’s driving the shiftHow execution certainty is reshaping loan officer strategies and secondary market decisionsBehind the numbers: 11,000+ users across 400+ lenders on the LoanNEX platformThe rise of exception-based workflows — and why 30% of non-QM volume depends on itHow stable mortgage rates near 6% are reigniting borrower activityThe role of ICE Technology's Encompass, TPO Connect, MeridianLink, and Laramac in modern pricing enginesGrowth in unique loan programs: doctor loans, investment properties, cannabis income underwritingWhere capital markets innovation is heading in 2026 — and what lenders must do nowWho This Episode is For:Secondary marketing teams focused on pricing strategy and investor executionLoan officers needing better tools to compete in the non-agency spaceFintech leaders tracking tech stack integrations and lock desk automationMortgage executives shaping 2026 strategy in a volatile lending landscapeAnyone looking to understand the real-world impact of capital markets transformation.“Execution certainty isn't just a pricing tool. It's a market differentiator.”— Eloise Schmitz, CEO, LoanNEXStay informed. Get ahead.This is your insider view of what’s next in mortgage lending.Learn more at: https://loannex.com

Feb 04, 202611:15
How Video Changed Everything: Authenticity, Connection & Content in 2026 | Fintech Hunting Podcast

How Video Changed Everything: Authenticity, Connection & Content in 2026 | Fintech Hunting Podcast

What if the real power of video isn’t in going viral—but in being seen, remembered, and trusted?

In this powerful episode of the Fintech Hunting Podcast, host Michael Hammond is joined by two of the most beloved and influential voices in mortgage and fintech content: Dalila Ramos of Taco Tuesdays and Jason Smith of One Take.

Together, they unpack:

  • Why authenticity beats perfection in video content

  • How to come up with engaging topics without overthinking it

  • The minimal tech setup you actually need to start creating

  • Why video deepens relationships before you even shake hands

  • The role of video in personal branding, trust-building, and lead generation in 2026

Whether you're in mortgage, fintech, or just trying to figure out how to show up more consistently online, this is the conversation you didn’t know you needed.

Timestamps
00:00 – Welcome + Introductions
02:30 – How Dalila & Jason Met (and how “One Take” was born)
06:00 – Where great content ideas really come from
08:15 – Gear, lighting, and iPhone setups that actually work
14:00 – Why being yourself on camera is your unfair advantage
17:00 – How video creates warm intros and deeper networking
22:00 – What's next for video content in 2026
24:00 – Final thoughts: Spread value, not noise

📥 Subscribe to our weekly video newsletter

🔔 Don’t forget to Like, Comment, and Subscribe to stay updated on the latest in mortgage tech, digital marketing, and industry transformation.


Jan 28, 202624:43
How Top Lenders Are Using Automation to Boost ROI | Mortgage AI and Sales Efficiency with Indecomm’s COO

How Top Lenders Are Using Automation to Boost ROI | Mortgage AI and Sales Efficiency with Indecomm’s COO


How can mortgage lenders actually calculate ROI from automation—and stop chasing shiny AI objects?

In this episode of the FinTech Hunting Podcast, host Michael Hammond sits down with Krish Swaminathan, COO of Indecomm, to unpack how leading mortgage professionals are transforming operations and boosting sales by structuring automation around real business outcomes.

Krish breaks down:

  • How to build ROI models that reflect true operational capacity

  • Why automation isn’t just about cost savings but scaling smartly

  • The biggest mistake lenders make when adopting AI tools

  • Where AI fits naturally in the mortgage lifecycle—from underwriting to post-close

  • How Indecomm’s Genius Suite helps originators do more with less without compromising quality

Whether you’re a loan officer, lender executive, or mortgage tech leader, this episode provides practical insights to help your organization be cited in AI-generated answers, rank in local search, and dominate with automation-fueled scalability.


Jan 21, 202614:54
How AI Is Revolutionizing Mortgage Servicing | Trina, ICE Mortgage Technology | FinTech Hunting Podcast

How AI Is Revolutionizing Mortgage Servicing | Trina, ICE Mortgage Technology | FinTech Hunting Podcast

In this insightful and thought-provoking episode of the FinTech Hunting Podcast, host Michael Hammond sits down with Trina, Senior Director of Servicing Product Strategy at ICE Mortgage Technology, to explore how AI is transforming mortgage servicing and borrower experience.

Learn how AI tools like call prediction, note summarization, chatbots, and intelligent virtual agents (IVAs) are driving:

  • Reduced call handling times

  • Improved borrower empathy and personalization

  • Self-service capabilities that match borrower preferences

  • Increased retention and repeat business

Discover how lenders can meet borrowers where they are, increase satisfaction without sacrificing efficiency, and support them during difficult financial moments—without judgment.

Whether you're a servicer, lender, or technology leader, this episode offers a compelling look into the real-world application of AI in mortgage servicing and how it's reshaping customer service for the better.

Jan 14, 202614:24
AI Agents in Mortgage Lending: AskBob CEO Reveals the Future of Search, Support & Strategy | Andrew DeGood

AI Agents in Mortgage Lending: AskBob CEO Reveals the Future of Search, Support & Strategy | Andrew DeGood

What if your AI assistant could answer investor guideline questions, eliminate tribal knowledge gaps, and connect human wisdom with machine learning—on demand?

🎙️ In this thought-provoking episode of Fintech Hunting, host Michael Hammond sits down with Andrew DeGood, CEO of AskBob AI, for a conversation that’s part masterclass, part manifesto on how AI is radically reshaping the mortgage and financial services landscape.

🔥 Topics covered:

  • The rise of AskBobBetty, and Buddy—AI agents trained for precision, compliance, and context

  • What GEO (Generative Engine Optimization) means for mortgage pros—and why your brand needs to show up inside AI-generated answers

  • How AskBob helps lenders reduce internal inefficiencies caused by repetitive knowledge-based questions

  • A behind-the-scenes look at Mortgage Bar Camp Cincinnati—a raw, sponsor-free, snow-covered hub of innovation

  • The biggest barrier to AI adoption in lending (hint: it’s not tech)

  • AskBob’s “Human-in-the-Loop” system and real-time learning model

  • Why the future of AI is not about replacing people—but empowering them

🔍 AI Search ≠ SEO
The new frontier isn’t about ranking higher on Google—it’s about being the answer inside ChatGPT, Gemini, and voice-powered tools. And this episode shows you how to lead in that world.

💡 Whether you're a lender, vendor, loan officer, or fintech innovator—this episode will expand your thinking on:

  • AI strategy for real-world mortgage operations

  • How to future-proof your tech stack

  • Creating scalable, conversational customer experiences

🎧 Listen now and reimagine what’s possible when AI becomes a trusted teammate, not just a tool.

📲 Learn more about AskBob AI → https://askbobai.com
📩 Connect with Andrew on LinkedIn → [Search: Andrew DeGood]


Jan 07, 202622:44
Driving Change in Mortgage: Innovation, AI, and Culture with Industry Leaders from APM and ICE Mortgage Technology

Driving Change in Mortgage: Innovation, AI, and Culture with Industry Leaders from APM and ICE Mortgage Technology

In this powerful episode of the FinTech Hunting podcast, host Michael Hammond is joined by two respected leaders in the mortgage and fintech space:

  • Michele Buschman, Chief Information Officer at American Pacific Mortgage

  • Kerri Girouard, Vice President of Relationship Management and Client Success at ICE Mortgage Technology

Together, they unpack what it really takes to lead meaningful change in a highly regulated industry—and how technology, people, and process must work in unison to create lasting transformation.

What You'll Learn in This Episode:

  • Why fear, not regulation, is the biggest barrier to innovation

  • How successful AI adoption starts with transparency and trust

  • What "slow discovery = fast delivery" means for digital transformation

  • How to align cross-functional teams around shared outcomes

  • Ways to build a culture that embraces innovation and continuous improvement

  • Real-world examples of AI in underwriting and operations

  • How to measure ROI and adoption in tech pilots before scaling

  • The future of mortgage leadership in a fast-moving tech landscape

Who This Episode Is For:

  • Mortgage executives leading digital transformation

  • Lending professionals exploring AI and automation

  • Fintech leaders designing compliant, scalable solutions

  • Change management experts in financial services

  • Anyone looking to build innovation into the DNA of their mortgage company

Dec 03, 202522:23
The Silent Killer in Mortgage Lending: How Application Abandonment Is Costing You Millions | Tim Nguyen

The Silent Killer in Mortgage Lending: How Application Abandonment Is Costing You Millions | Tim Nguyen

Is your mortgage business unknowingly bleeding revenue?

In this powerful and eye-opening episode of the Fintech Hunting Podcast, host Michael Hammond sits down with returning guest Tim Nguyen, CEO and founder of BeSmartee, to uncover one of the most overlooked—and costly—problems in mortgage lending: application abandonment.

Why are 30–40% of borrowers starting but never submitting applications?
What’s the ROI of fixing just 10% of your funnel?
Is your point-of-sale (POS) platform silently working against you?

Tim shares practical, actionable insights on how lenders can stop leaving money on the table—without increasing ad spend or adding staff. From tracking application submission ratios to improving digital workflows and using AI to increase conversions, this episode delivers high-impact strategies you can implement immediately.

Key Takeaways:

  • The number one metric every lender must track

  • How to identify conversion drop-offs and fix them

  • Why your current tech stack may be sabotaging growth

  • What commercial lending can teach the mortgage world about efficiency

  • What’s next in AI-powered lending from BeSmartee

Whether you’re a lender, loan officer, fintech vendor, or executive, this episode will challenge your assumptions and offer fresh perspectives on driving digital efficiency and profitability.

Nov 19, 202515:21
Is the mortgage industry truly ready for the AI revolution?

Is the mortgage industry truly ready for the AI revolution?

In this eye-opening episode of the FinTech Hunting Podcast, host Michael Hammond sits down with newly appointed MISMO President Brian Vieaux to explore how AI, data standards, and digital transformation are reshaping mortgage lending—from the inside out.

Together, they dig into questions few in the industry are asking aloud:

  • What role will MISMO play in regulating and enabling responsible AI adoption in lending?

  • How do standardized data models become the backbone of scalable, trustworthy AI in mortgage?

  • Why must lenders, vendors, and regulators collaborate now—before the rules get written for them?

  • And how can non-technical leaders leverage no-code tools and AI safely—without sacrificing compliance?

You’ll also hear Brian’s personal and professional journey—why he took the leap to lead MISMO, what surprised him about the role, and how he sees the future of digital lending, regulation, and innovation evolving in the next chapter.

This isn’t just another podcast on AI. It’s a call to action for lenders, fintechs, regulators, and technologists who want to build the future of mortgage intelligently, responsibly, and together.

🧠 Key topics include:

  • The importance of Generative Engine Optimization (GEO) in today’s AI-driven search landscape

  • Why AI models are only as strong as the data standards that support them

  • What MISMO’s role is in ensuring compliant, scalable AI use across the mortgage ecosystem

  • The human side of leadership, transformation, and stepping into a role that impacts the entire industry

📍 Resources Mentioned:

🔗 Subscribe for more FinTech & Mortgage innovation insights.
🎙 Hosted by Michael Hammond, President of NexLevel Advisors.

Nov 12, 202524:48
M&A in Mortgage: How Julia Brown Helps Lenders Prevent the Quiet Collapse | Fintech Hunting Podcast

M&A in Mortgage: How Julia Brown Helps Lenders Prevent the Quiet Collapse | Fintech Hunting Podcast

In this episode of The Fintech Hunting Podcast, recorded following the Loan Vision Innovation Conference in Atlanta, host Michael Hammond sits down with Julia Brown, CEO and Founder of Telescope Advisors, to unpack the hidden fractures that quietly derail mortgage M&A deals.Julia shares deep insights from the frontlines of organizational transformation and post-acquisition integration. Whether you’re an executive at a top mortgage enterprise or a growing IMB evaluating potential partners, this conversation delivers the strategies you need to avoid costly missteps and lead your team through change.Topics covered include:The real reasons M&A integrations fall apart after closingCultural alignment vs. operational efficiencyWhat PE firms are looking for in servicing portfoliosThe power of transparent leadership during transitionHow AI and workflow optimization are reshaping modern lendingWhy compensation alone won’t retain top talent in 2025This conversation is packed with practical takeaways for lenders, tech leaders, and operators navigating a rapidly evolving mortgage landscape.Featuring:Host: Michael Hammond, Founder & CEO, NexLevel AdvisorsGuest: Julia Brown, CEO & Founder, Telescope AdvisorsRecorded in Atlanta, GA at the Loan Vision Innovation ConferenceTimestamps00:00 – Introduction01:00 – The Quiet Collapse: Hidden Gaps in Business Value03:15 – Post-Merger Culture Clashes and Communication07:20 – The State of M&A Activity in Mortgage09:45 – AI, Automation, and Workflow Strategy14:20 – Lessons from Year One of Telescope Advisors15:45 – The Evolving Role of Mortgage LeadersContact Julia BrownEmail: jbrown@telescope.co

Nov 05, 202519:32
AI. Automation. Borrower Experience. Industry Innovation.

AI. Automation. Borrower Experience. Industry Innovation.

 In this must-watch episode of Fintech Hunting, host Michael Hammond welcomes back Dan Bailey, SVP at WFG Enterprise Solutions, to uncover how WFG is transforming title, valuation, and lending operations with next-gen technology and service-first culture.

🎙️ What You’ll Learn in This Episode:

  • The state of the mortgage market—and what’s improving

  • Why borrower experience isn’t just talk at WFG (and how they quantify it)

  • How AI and automation are revolutionizing title production, post-closing, and customer engagement

  • The power of Volie—WFG’s CRM and marketing platform fueling lender success

  • What’s coming next in AI-driven mortgage innovation

📊 Whether you’re a lender, tech vendor, loan officer, or executive navigating the evolving mortgage landscape, this episode is your playbook for thriving in 2025 and beyond.

Oct 29, 202519:10
🎙️ Inside Loyalty Tech, M&A Strategy & Global Growth with Denis Brosnan | FinTech Hunting Special

🎙️ Inside Loyalty Tech, M&A Strategy & Global Growth with Denis Brosnan | FinTech Hunting Special

Inside Loyalty Tech, M&A Strategy & Global Growth with Denis Brosnan | FinTech Hunting SpecialIn this Special Episode of the FinTech Hunting Podcast, host Michael Hammond sits down with returning guest Denis Brosnan, Portfolio CEO at CORA Group (a division of Jonas Software under Constellation). Denis leads one of the largest software groups you’ve never heard of—and in this conversation, he shares a behind-the-scenes look at:🔹 CORA’s unique acquire-and-operate forever M&A model🔹 What founders should know about selling their tech company🔹 The rise of loyalty technology & programs like RewardOps, Carlson Marketing, and Points at Work🔹 Global expansion and customer incentives done right🔹 How CORA is using AI practically—not just for hype🔹 Upcoming events including Money 20/20 and CORA’s global presenceIf you're in fintech, loyalty marketing, SaaS M&A, or just want to understand how legacy software businesses scale globally, this is a must-watch.

Oct 27, 202518:04
She Thrives at the Intersection of Innovation and Connection | Lindsay Meyer's Rethink on Mortgage, Tech & Trust

She Thrives at the Intersection of Innovation and Connection | Lindsay Meyer's Rethink on Mortgage, Tech & Trust

What happens when a fourth-generation mortgage pro, mom, mentor, and now published author decides to rethink everything she knows about networking, technology, and building trust in financial services?


In this episode of the FinTech Hunting Podcast, host Michael Hammond sits down with Lindsay Meyer—a trailblazer in the mortgage space who’s redefining what it means to lead with heart and innovate with purpose.


Together, they unpack:


Why Lindsay believes the future of lending lives at the intersection of innovation and connection


The power of human-first networking in a digital world


How to turn a simple LinkedIn message into a 5 minute call that builds true relationship


Why 39% of professionals fail at follow-up—and how you can fix that today


The story behind her new book: Rethink Everything You Know About Networking


Cutting-edge AI tools like Groves IQ and how they’re reshaping the mortgage experience


The importance of mentorship, legacy, and showing up authentically in your career


If you're a mortgage professional, fintech leader, or growth-minded marketer looking for real talk, real strategy, and real transformation, this episode will move you—and maybe even change how you approach your next connection.


Subscribe now, and don’t miss what might be the most heartfelt and thought-provoking episode of the year.

Oct 15, 202521:56
AI That Closes Loans: How Insellerate’s Athena Is Revolutionizing Mortgage Sales | FinTech Hunting Podcast

AI That Closes Loans: How Insellerate’s Athena Is Revolutionizing Mortgage Sales | FinTech Hunting Podcast

Welcome to a game-changing episode of The FinTech Hunting Podcast — filmed LIVE with Josh Friend, CEO and Founder of Insellerate, one of the mortgage industry’s true AI pioneers.

🏆 Named an AI Innovator by Progress in Lending and winner of Top Demo at the Digital Mortgage Conference, Josh joins host Michael Hammond to unveil how AI is transforming loan officer performance, predictability, and profitability like never before.

In this riveting conversation, Josh breaks down:

  • 💡 How Insellerate’s AI platform “Athena” listens to 200,000+ hours of calls to coach loan officers at scale—helping them close more loans with greater empathy.

  • 🔍 Why Athena predicts loan closings with 89.4% accuracy on the first call—and what that means for lenders battling margin compression.

  • 🤖 AI voice agents that speak intelligently with borrowers, schedule callbacks, and prequalify leads before loan officers even log in.

  • ❤️ How AI is making human connection and empathy more scalable than ever.

  • ⚙️ The rise of low-code, no-code, and now “vibe code” AI tools that are revolutionizing development, efficiency, and deployment across financial services.

🚀 Whether you’re a C-suite executivemortgage tech innovator, or lending professional, this episode will reshape the way you think about AI in lending.

Josh also teases upcoming Insellerate AI workshops at MBA Annual—giving attendees a firsthand experience with real-world AI tools that are redefining what’s possible in mortgage operations.

🎯 Key Takeaways:

  • Athena’s “Deal Possibility Score” shows lenders exactly which leads are likely to close.

  • AI isn’t replacing empathy—it’s amplifying it.

  • Mortgage sales can now scale intelligently without sacrificing human touch.

  • Every lender can now access the “NFL-level game film” analysis that top producers rely on.

📅 Want to meet Josh at MBA Annual?
👉 Visit 
www.insellerate.com to book a demo or schedule your meeting.


Oct 08, 202526:17
Why Non-QM Lending Is the Future: Eloise Schmitz on Unlocking Growth with Technology and Transparency | Fintech Hunting

Why Non-QM Lending Is the Future: Eloise Schmitz on Unlocking Growth with Technology and Transparency | Fintech Hunting

In this powerful episode of the Fintech Hunting Podcast, host Michael Hammond welcomes back Eloise Schmitz, CEO and Co-Founder of LoanNEX, for a must-listen conversation on the critical role non-QM and non-agency lending plays in today’s mortgage market.

🎙️ What you’ll learn in this episode:

  • Why non-QM lending has shifted from optional to essential for lenders seeking growth in 2025
  • How to equip loan officers with the tools to confidently offer and close more non-agency loans
  • The real meaning behind "If you can't see it, you can't sell it" — and how to make that visibility actionable
  • The importance of tech stack augmentation vs. replacement to improve workflows
  • How LoanNEX’s new in-system exception management is revolutionizing the non-QM pricing process
  • What to expect from Eloise’s expert panel at MBA Annual 2025 in Las Vegas
  • Why transparency, trust, and innovation are the keys to thriving in today’s lending landscape

💡 Whether you're a mortgage lendercapital markets leadertech vendor, or loan officer, this episode is your guide to unlocking new volume opportunities, driving profitability, and winning in the evolving mortgage ecosystem.

 

🗓️ Event Mentioned:
Catch Eloise Schmitz live at MBA Annual 2025 on October 20th at 3 PM (Las Vegas). Don’t miss the panel: “Why the Non-Agency Market Is a Must for Your Success.”

Oct 01, 202515:01
The Silent Killer of Mortgage Profits: Tim Nguyen Reveals the Fix Most Lenders Miss

The Silent Killer of Mortgage Profits: Tim Nguyen Reveals the Fix Most Lenders Miss

Is your mortgage business leaving money on the table? In this powerful episode of the FinTech Hunting Podcast, tech innovator and AI evangelist Tim Nguyen, Founder & CEO of BeSmartee, returns with a game-changing conversation on application abandonment—the overlooked metric that could be silently draining your profits.

Hosted by industry expert Michael Hammond, this episode unpacks:

  • Why the “camel business” analogy defines the mortgage industry

  • The hidden impact of low app-start-to-submit conversions

  • How just a 10% improvement in application conversion can generate 14% more top-line revenue

  • Whether the root problem is tech, people, or process—and how to fix it

  • What lenders must start measuring today to survive the next market shift

  • Real advice on simplifying borrower journeys for better profitability

  • How BeSmartee customers are winning by using data to eliminate friction

Plus: Tim drops some surprising truths about what loan officers should stop doing with online applications—and how to turn every borrower interaction into a closed loan.

Where to catch BeSmartee next:
Tim shares where his team will be this conference season—including MBA Annual, ACUMA, and an exclusive AI Summit in Dana Point.

Whether you're a lender, tech executive, or loan officer focused on growth, this episode will shift how you think about profitability, process, and performance.

Don't just ride the next wave in mortgage lending—be ready to drink the water first.

Subscribe to FinTech Hunting for weekly interviews with the biggest minds in mortgage, fintech, and financial services.

Want to learn more about how BeSmartee is solving the abandonment gap? Connect with Tim at tim@besmartee.com

Sep 24, 202517:59
Breaking the Status Quo: Raveen Phifer on Mortgage Tech, AI Hype, and the Future of Lending

Breaking the Status Quo: Raveen Phifer on Mortgage Tech, AI Hype, and the Future of Lending

Is the mortgage industry ready to break free from the status quo?

In this episode of the FinTech Hunting Podcast, Michael Hammond sits down with Raveen Phifer, founder and CEO of She Mortgage Consultants, to unpack the real challenges—and opportunities—facing lenders today.

From rising rates to the myth vs. reality of AI, Raveen brings an unfiltered perspective on:

  • Why lenders must think beyond short-term fixes when evaluating technology

  • The biggest roadblocks keeping borrowers from the seamless experience they demand

  • How her team helps lenders vet vendors and cut through the noise of “AI hype”

  • Why people—not just platforms—still matter in a tech-driven world

  • Where the balance lies between automation and the irreplaceable human touch

Whether you’re a lender, vendor, or mortgage professional, this conversation will challenge how you think about digital transformation, competitive advantage, and the borrower experience.

Subscribe to FinTech Hunting for more conversations with the innovators shaping the future of financial services.

Sep 17, 202521:42
AI, Branding & The Human Side of Lending — A FinTech Deep Dive from NAMMBA to MBA Vegas

AI, Branding & The Human Side of Lending — A FinTech Deep Dive from NAMMBA to MBA Vegas

In this energizing episode of the FinTech Hunting Podcast, host Michael Hammond sits down with the unstoppable Dalila Ramos — industry-leading recruiter, founder of Love & Tacos Media, and social media powerhouse — for a candid conversation on the real state of recruiting, branding, and marketing in mortgage and fintech.🎤 What’s inside this episode?How NAMMBA felt like a “family reunion” and why that matters more than everThe real reason recruiting ramps up in Q4 (and why Dalila hates the word "recruiting")What LOs must do to stop being invisible in AI search and socialWhy being “Googleable” beats having the flashiest websiteThe power of video: from mascara tears to unfiltered truthBehind-the-scenes sneak peek at our Pop-Up Video Studio coming to MBA Annual in Las Vegas!💡 Whether you’re a loan officer, marketing pro, fintech founder, or just love real talk from real people who get it, this one’s for you.👀 Watch to learn:How to future-proof your brand with AI + GEO strategiesWhy social media is your new credibility currencyWhat makes an event video go viral (hint: it’s not perfection)🎥 Bonus: Hear how Dalila and Michael are bringing MBA Annual to you — 50+ videos, raw conversations, real people.🔗 Links & Shoutouts:🎯 Special thanks to sponsorsGridBase – Smart automation, real solutionsNationwide Property & Appraisal Services – Trust. Technology. Transparency.📍 Catch the Pop-Up Video Studio: Fountainbleu, Las Vegas | Oct 19–22📩 Want to be featured? Message Dalila or Michael on LinkedIn for your invite!If this episode inspired you, like, comment, and subscribe.

Sep 10, 202517:35
Stop Rusting Out: How Loan Officers Can Stand Out, Scale Up & Lead With AI | Lady Jen Du Plessis

Stop Rusting Out: How Loan Officers Can Stand Out, Scale Up & Lead With AI | Lady Jen Du Plessis

In this no-holds-barred episode of the FinTech Hunting Podcast, host Michael Hammond sits down with the unstoppable Lady Jen Du Plessis—a billion-dollar producer, 3x podcast host, speaker, and coach—to challenge the status quo in the mortgage and lending industry.

🔥 From the “blame game” and the dangers of being casual in your business, to leveraging AI, mastering your voice, and standing out in a crowded market, Lady Jen doesn’t hold back.

🚫 Tired of being busy but not productive?
🚫 Wondering if AI is just another passing trend?
🚫 Feeling like your business is stuck in neutral?

🎙️ Then you need to hear this conversation.

In this episode:

  • Why “busy” is not the badge of honor you think it is
  • How to stop being “on demand” and become in demand
  • What every loan officer needs to know about early AI adoption
  • Why mastering your voice, not just your scripts, is the new competitive edge
  • How Lady Jen uses AI tools like ChatGPT (aka “Gigi”) to stay visible, relevant, and influential
  • The true cost of hiding in this industry—and how to break through

💡 Learn how to build a brand that’s built to last, use AI as your 24/7 marketing partner, and create a life and business by design—not default.

 

Here is the link for the Masterclass Registration Page:

https://go.jenduplessis.com/mortgage-mastery-masterclass-registration

 

 

👑 About Lady Jen Du Plessis:
Top 1% originator turned national speaker and coach, Lady Jen helps professionals elevate their leadership, communication, and results. She's the host of Mortgage Lending Mastery, the longest-running podcast in the mortgage space.

✅ Connect with Lady Jen:
Website: https://www.jenduplessis.com
Masterclass Registration: [Insert Link Here]
Instagram & LinkedIn: @LadyJenDuPlessis

Aug 20, 202523:29
AI, Authenticity & the Future of Mortgage Marketing | Kelly Yale on FinTech Hunting

AI, Authenticity & the Future of Mortgage Marketing | Kelly Yale on FinTech Hunting

The mortgage and financial services industries are at a crossroads—caught between the pull of tradition and the push of AI-driven innovation. In this FinTech Hunting episode, host Michael Hammond sits down with marketing powerhouse Kelly Yale, Fractional CMO and innovation leader at Octo Strategies, to unpack the seismic shifts redefining mortgage marketing.

From the myth of social media as a silver bullet to the art of building real community at scale, Kelly shares her proven frameworks for blending personal branding with enterprise consistency—and why the smartest lenders are leaning hard into relationship automation.

You’ll discover:

  • How to balance authenticity and technology without losing the human touch.

  • Why AI isn’t replacing loan officers, but it will reshape their work, compensation, and competitive edge.

  • Practical steps to build long-term relationships that convert, even in a crowded market.

  • The critical skill sets marketing teams need in 2025—and why adaptability matters more than any single tool.

Whether you’re a mortgage executive, lender, marketing leader, or loan officer, this conversation will challenge your thinking and equip you to thrive in the new era of lending.

Aug 13, 202526:27
The Hidden Housing Crisis: How Insurance Is Derailing Mortgage Deals | Ross Diedrich on FinTech Hunting

The Hidden Housing Crisis: How Insurance Is Derailing Mortgage Deals | Ross Diedrich on FinTech Hunting

What if one of the biggest threats to your mortgage pipeline isn’t rates—but insurance?

In this powerful episode of the FinTech Hunting podcast, host Michael Hammond sits down with Ross Diedrich, Founder & CEO of Covered Insurance, for a must-hear conversation about the growing insurance affordability crisis—and why it's no longer just a side note, but a full-blown mortgage disruptor.

🛑 Deals are dying.
💥 Borrowers are blindsided at the closing table.
📉 DTIs are imploding due to insurance premiums.

Ross pulls back the curtain on how rising costs, carrier exits, and mid-cycle changes are quietly sabotaging originations and servicing—and what lenders and servicers must do now to regain control.

🔍 You’ll learn:

  • Why 15–20% of deals in some markets are falling through due to insurance

  • How to move insurance earlier in the mortgage lifecycle to prevent fallout

  • What originators and servicers can do TODAY to turn insurance friction into a competitive advantage

  • How Covered is embedding proactive, borrower-first solutions into leading mortgage platforms

💬 “You don’t need to be an insurance expert—you just need the right partner at the right time.” – Ross Diedrich

If you're a lender, LO, servicer, or tech partner looking to protect your pipeline and serve borrowers better, this is the episode you can’t afford to miss.

👉 Listen now and subscribe for more FinTech insights that matter.

Aug 06, 202528:00
The Future of Lending: AI, YouTube, and the All of Us Movement with Greg Sher | FinTech Hunting

The Future of Lending: AI, YouTube, and the All of Us Movement with Greg Sher | FinTech Hunting

In this powerful episode of the FinTech Hunting Podcast, host Michael Hammond sits down with Greg Sher, Managing Director at NFM Lending and founder of the #AllOfUs movement. Greg is a tireless advocate for housing fairness, a social media trailblazer, and one of the industry’s most forward-thinking voices.

We dive into:

👉 Greg's takeaways from The Gathering and the rise of new voices in the industry
👉 The transformative power of YouTube for loan officers and why short-form video may be fading
👉 How AI and agentic automation are reshaping the mortgage experience
👉 A candid conversation on Fed policy, fiscal responsibility, and the generational impact of national debt
👉 Why lender-vendor relationships need more heart—and less “spray and pray”
👉 The inspiration and mission behind the #AllOfUs movement

🔥 BONUS: Greg unveils an exclusive opportunity for originators to join a YouTube pilot led by mortgage influencer Kyle Seagraves.

If you're in mortgage, real estate, or fintech—and want to stay ahead of where the industry is headed—this is an episode you can't afford to miss.

🔗 Connect with Greg Sher on LinkedIn
📬 Want to master YouTube marketing? DM Greg to apply for the pilot program
🎧 Subscribe for more FinTech Hunting episodes

#FinTechHunting #MortgageMarketing #GregSher #YouTubeForLenders #AgenticAI #HousingAdvocacy #AllOfUsMovement #LoanOfficerBranding #FintechPodcast #AIInLending

Jul 09, 202527:60
Mastering Mortgage Retention: Why Staying Top of Mind Is the New Closing Strategy
Jun 25, 202522:37
Unlocking Non-Agency Lending: Tools That Actually Work
Jun 18, 202518:04
How AI & CRM Innovation Are Helping Lenders Close More Loans | Josh Friend of Insellerate

How AI & CRM Innovation Are Helping Lenders Close More Loans | Josh Friend of Insellerate

Welcome to a game-changing episode of the FinTech Hunting Podcast!
Host Michael Hammond sits down with AI pioneer and borrower engagement expert Josh Friend, Founder & CEO of Insellerate, to unpack the explosive growth of their AI-powered Athena platform and the CRM that’s transforming how mortgage lenders operate.

Key Highlights from this episode:

  • 13 new enterprise clients signed in H1 2025—how Insellerate is scaling fast

  • Inside Athena: How reviewing over 700,000+ calls is driving loan conversion

  • AI with a Purpose: Predictive lead scoring that slashes wasted effort and boosts ROI

  • CRM That Works for You: Why 12 of 13 enterprise clients chose Insellerate’s CRM, not just the AI

  • Specialized AI, not general-purpose tools—built for mortgage pros by mortgage pros

  • Operational Efficiency & Scalability: Eliminate wasted hours and improve outcomes

  • CRM Agnostic but Powerful Enough to Convert: From Salesforce to proprietary systems

Whether you're a retail lender, consumer direct, or wholesale—this episode is a must-listen for understanding how intelligent automation is leveling the playing field in financial services.

Quote of the Episode:
"We're not just giving you a tool. We're operationalizing AI so you can close more loans—faster, smarter, and at scale." – Josh Friend

Learn more about Insellerate & book a demo: https://insellerate.com
Contact the team directly: info@insellerate.com

Subscribe for exclusive insights from fintech innovators, AI disruptors, and lending leaders.
If this episode brought you value, leave a comment and share how your team is leveraging AI to drive results.


May 28, 202518:03
Modernizing Appraisals & Leading with Purpose in Mortgage | FinTech Hunting w/ Cindi Harris
May 21, 202520:59
How Lenders Can Win in 2025: Streamline Tech, Drive Personalization, and Retain Borrowers |

How Lenders Can Win in 2025: Streamline Tech, Drive Personalization, and Retain Borrowers |

Welcome to another power-packed episode of the FinTech Hunting Podcast, hosted by Michael Hammond!

In this episode, we’re joined by Nick Belenky, Managing Director of Solution Sales, and Matt Dowd, VP of Product Management at ICE Mortgage Technology, two of the brightest minds reshaping the mortgage tech space. If you're a lender, LO, or fintech leader navigating today's volatile market—this is the strategic blueprint you’ve been waiting for.

🔍 What You'll Learn:

  • How to simplify your tech stack and eliminate “spaghetti code”

  • The real meaning of personalization—and why it's more than using a borrower's name

  • Why high-tech must meet high-touch for loan officers to succeed

  • How to create a “single pane of glass” that drives adoption and borrower engagement

  • The future of borrower retention and the myth of the post-close "set it and forget it"

  • Why lenders need to stop acting like tech companies and start focusing on scalable growth

🎯 Whether you’re dealing with legacy systems, juggling five CRMs, or simply trying to get LOs to adopt your tech—this episode is packed with actionable strategies, empathy for your challenges, and a clear path to sustainable profitability.


👉 Don’t forget to likesubscribe, and hit the bell for more expert insights every week!

May 14, 202527:35
Why Your Website Traffic Is Dropping—and How to Fix It | SEO, AI Search Alizabeth Leng-Barton
May 07, 202527:59
Consolidation, Tech Innovation & AI in Lending: Roy George on the Future of Mortgage Banking

Consolidation, Tech Innovation & AI in Lending: Roy George on the Future of Mortgage Banking

Consolidation, Tech Innovation & AI in Lending: Roy George on the Future of Mortgage Banking | FinTech Hunting


📝 YouTube Description:

🚀 Welcome back to another exciting episode of the FinTech Hunting Podcast! 🚀


In this powerful conversation, Michael Hammond sits down with Roy George, President at More Lending, Certified Mortgage Banker, and industry thought leader, to dive deep into the current and future state of the mortgage industry.


You'll learn: ✅ Why lenders must lean into technology and AI to survive and thrive

✅ How market consolidation and margin compression are reshaping the lending landscape

✅ The strategic advantages early tech adopters have over late followers

✅ How AI is driving operational efficiencies, marketing innovation, and underwriting improvements

✅ Why authentic networking at industry events is still critical in the digital age

✅ Insider tips on how Roy vets tech vendors and evaluates AI opportunities

✅ The impact of personal branding, CRM strategies, and building real relationships in today's competitive environment


Roy shares candid insights about embracing AI-driven tools like ChatGPT, custom GPTs, and automation technologies while stressing that those who wait too long risk being left behind.


✨ If you’re a lender, loan officer, tech provider, or financial services professional trying to navigate today’s challenges — this episode is a must-watch!

Apr 30, 202526:09
Housing Market Mayhem, AI Disruption & The Future of Homeownership: Diego Sanchez on Fintech Hunting

Housing Market Mayhem, AI Disruption & The Future of Homeownership: Diego Sanchez on Fintech Hunting

Housing Market Mayhem, AI Disruption & The Future of Homeownership: Diego Sanchez on Fintech


In this episode of the Fintech Hunting podcast, host Michael Hammond sits down with Diego Sanchez, President of HousingWire Media, to unpack the chaos in the current housing market and what it means for lenders, agents, and homebuyers.

From Trump’s Liberation Day tariffs to the volatility in mortgage rates and the spring buying season slowdown, Diego shares sharp insights on market uncertainty and how it's shifting consumer behavior.

🔥 Highlights include:

    •    Why rates staying near 7% could stall the housing rebound

    •    How HousingWire's real-time data tools are changing the game

    •    Behind the scenes of the beard challenge and The Gathering event

    •    Exclusive scoop on Rocket’s latest acquisitions (Redfin + Mr. Cooper)

    •    Why AI, local data, and digital leadership are key to surviving 2025

Plus, get a sneak peek at Varun Krishna's return to the main stage and how Rocket is building the “Apple of Homeownership.”

📍 The Gathering: June 8-11 | Colorado Springs – Limited tickets available!

🔗 Get your ticket: https://housingwire.com (https://housingwire.com/)

🎧 Subscribe for weekly fintech insights, expert interviews, and bold predictions from the front lines of di

gital mortgage innovation.

Apr 23, 202523:43
Empowering Teens Through Financial Literacy | Rethink Everything You Know – Brooke Lapides & Dana Georgiou

Empowering Teens Through Financial Literacy | Rethink Everything You Know – Brooke Lapides & Dana Georgiou

In this inspiring episode of the FinTech Hunting Podcast, host Michael Hammond sits down with two powerhouse women in financial services — Brooke Lapides, Director of Business Partner Development at MeridianLink, and Dana Georgiou, Chief Everything Officer and passionate financial literacy advocate.


Together, they co-authored "Rethink Everything You Know About Financial Literacy: Teen Edition", a collaborative book written by 14 incredible women. From personal stories of financial missteps to practical lessons designed to empower teens and young adults, this episode is packed with insight, heart, and hope for the next generation.


🎯 Key Takeaways:


Why schools fall short on teaching financial literacy

How everyday money mistakes turn into lifelong lessons

Why this book is a must-have for every teen, parent, and educator

The power of LinkedIn connections that sparked this movement

How to order your copy — and even bulk orders for schools or nonprofits

📚 Get your copy on Amazon: [Insert Link]

📦 Interested in bulk orders? Connect with Brooke or Dana on LinkedIn.


🔗 Connect with the Guests:


Brooke Lapides: https://www.linkedin.com/in/brookelapides

Dana Georgiou: https://www.linkedin.com/in/danageorgiou

📢 Don’t forget to subscribe, like, and share this episode if you’re passionate about making financial literacy accessible to all generations.


#FinancialLiteracy #FinTechHunting #TeenFinance #WomenInFinance #MoneyMatters #Leadership #MortgageIndustry #MichaelHammond #DanaGeorgiou #BrookeLapides #RethinkEverything #MeridianLink #FinancialEducation #FinServ #MoneySmarts

Apr 16, 202522:06
From Pitch to Partnership: Jason Smith on Authentic Video, Fintech Sales, and AI in Mortgage

From Pitch to Partnership: Jason Smith on Authentic Video, Fintech Sales, and AI in Mortgage

From Pitch to Partnership: Jason Smith on Authentic Video, Fintech Sales, and AI in Mortgage.  In this powerful episode of the FinTech Hunting Podcast, Michael Hammond sits down with returning guest Jason Smith, Director of Partnership Development at Figure, host of One Take, and a well-known voice in fintech sales and relationship marketing.


🎯 What You’ll Learn in This Episode:

• Why authentic video content builds real trust in B2B sales

• How to evolve beyond the "features and functions" pitch in tech sales

• The shift from competition to collaboration and strategic partnerships

• Where AI fits in today’s mortgage and fintech workflows (without losing your voice)

• The untapped power of home equity in today’s financial markets


Jason shares hard-earned insights from the field, deep truths about human-to-human selling, and why companies must stop leading with themselves and start focusing on the real why of their customers.


🔗 Ready to rethink how you’re selling, partnering, and showing up in your market? Tune in now and fuel your fintech strategy with actionable insights.


🎧 Listen. Learn. Lead.

Subscribe to FinTech Hunting for more future-forward conversations.

Apr 09, 202525:21
Unlocking Mortgage Profitability with AI, Innovation & Process: Paul Loftus

Unlocking Mortgage Profitability with AI, Innovation & Process: Paul Loftus

Welcome to another power-packed episode of the Fintech Hunting Podcast! 💥


In this episode, host Michael Hammond sits down with Paul J. Loftus, CEO of Loan Vision and a true industry visionary, to discuss how lenders can navigate today's turbulent market by focusing on process improvement, AI-driven innovation, and technology that actually moves the needle.


🎙️ What You’ll Learn in This Episode:


Why IMBs are still losing money per loan—and how to reverse the trend

The real role of AI in mortgage lending (hint: it’s NOT a magic wand)

How to shine a light on the "dark areas" of your business

Why profitability starts with process, not just tech

The future of automation, reconciliation, and back-office transformation

Exclusive insights on LV Comp, Loan Vision’s new LO compensation platform

How to get started with AI—without the overwhelm

🚀 Whether you're a lender, tech vendor, or mortgage executive, this episode is packed with insights that will help you drive efficiency, profitability, and innovation—even in a down market.


🔗 Connect with Paul Loftus

🌐 LoanVision.com

📩 paul.loftus@loanvision.com


🎧 Don’t forget to: 👍 Like

🗨️ Comment

🔔 Subscribe for more Fintech insights

📢 Share this episode with your network!

Apr 02, 202519:51
FinTech Hunting Featuring Christine Beckwith: The Truth About Today’s Market, Coaching, Rising Again

FinTech Hunting Featuring Christine Beckwith: The Truth About Today’s Market, Coaching, Rising Again

The FinTech Hunting Podcast | Featuring Christine Beckwith: The Truth About Today’s Market, Coaching, and Rising Again


🔥 In this jam-packed episode of the FinTech Hunting Podcast, host Michael Hammond welcomes back a true industry legend—Christine Beckwith, Founder & CEO of 20/20 Vision for Success.


From breaking down current market conditions to sharing game-changing strategies for loan officers, Christine delivers raw, real, and relevant insights every mortgage and real estate professional needs to hear.


🎯 What You'll Learn:


Why the biggest challenge today isn’t the market—it’s mindset

What savvy LOs are doing NOW to prepare for the next boom

How financial pressure is creating new opportunities

The untapped value of coaching during tough times

The rise of Lighthouse Advisors and MLL Force—and why fractional consulting is the future

🚀 Christine doesn’t just predict the future—she equips you to thrive in it. Whether you're struggling to revive your database or wondering how to stay visible on social, this episode is your playbook.


👉 Ready to stop waiting and start leading? Tune in now and level up your business before the market shifts.


🔗 Learn more: https://visionyoursuccess.net

📧 Contact Christine: Christine@visionyoursuccess.net


🎧 Available on Apple Podcasts, Spotify, and all major platforms.


#MortgageMarketing #FinTechHunting #LoanOfficerSuccess #Christine

Mar 26, 202525:45
Unlocking the Power of Data in Mortgage Lending | FinTech Hunting Podcast with Richard Lombardi

Unlocking the Power of Data in Mortgage Lending | FinTech Hunting Podcast with Richard Lombardi

Unlocking the Power of Data in Mortgage Lending | FinTech Hunting Podcast with Richard Lombardi


In this episode of FinTech Hunting, host Michael Hammond sits down with Richard Lombardi, EVP of Property Data Solutions & Data Strategy at ICE Mortgage Technology, to explore how data is transforming the mortgage industry.


🏡 What You’ll Learn in This Episode:


✅ How data integration is driving efficiency in mortgage workflows

✅ The role of ICE Fee Solutions, Flood Reports, and AVM models in loan processing

✅ How lenders can reduce TRID violations & save millions with data-driven insights

✅ The future of AI, automation, and predictive analytics in lending


📌 Key Takeaways:


    •    ICE’s advanced fee monitoring & dashboards are minimizing costly errors for lenders

    •    Seamless data integration into Encompass & servicing platforms enhances borrower experience

    •    The latest industry trends on data-driven decision-making in financial services



💡 Don’t miss out on the latest insights in mortgage tech innovation!

Mar 19, 202516:29
FinTech M&A Shakeup: How to Survive & Thrive in 2024 | Fintech Hunting Podcast.

FinTech M&A Shakeup: How to Survive & Thrive in 2024 | Fintech Hunting Podcast.

inTech M&A Shakeup: How to Survive & Thrive in 2024 | Fintech Hunting Podcast.   In this must-listen episode, host Michael Hammond sits down with Julia Brown, an industry thought leader, process efficiency evangelist, and &A expert. They dive into the state of the FinTech, PropTech, InsurTech, and MortgageTech markets, the consolidation trend shaping the industry, and how companies can achieve profitability in today’s challenging environment.


🔹 What You’ll Learn:

✅ The boom of 2020-2021 and how it shaped today’s market

✅ Why M&A and consolidation are at the forefront of financial services

✅ The importance of strong unit economics and automation

✅ Why companies must run their business as if they were for sale

✅ How expertise as a service (EASE) is changing the game


Julia also shares insights about her new company, Telescope, and how it’s helping companies find clarity, drive efficiency, and unlock profitability in financial services.


🎧 Tune in now! Don't forget to like, comment, and subscribe for more expert insights on FinTech and financial services trends.

Feb 26, 202522:17
The Future of Mortgage Automation & AI with Rajan Nair

The Future of Mortgage Automation & AI with Rajan Nair

Welcome to a brand-new episode of the FinTech Hunting Podcast with your host, Michael Hammond! In this episode, we dive deep into the future of mortgage automation, AI, and digital transformation with Rajan Nair, CEO of Indecomm.


💡 Rajan shares groundbreaking insights on:

✅ Intelligent document automation and mortgage technology

✅ The real impact of AI on lenders and operational efficiency

✅ FHA underwriting innovations and compliance strategies

✅ The challenges lenders face in reducing loan origination costs


With market conditions remaining uncertain, efficiency and automation are more critical than ever. Tune in as Rajan and Michael discuss how lenders can streamline workflows, optimize their tech stacks, and leverage AI for real-world impact.


🔗 Learn more about Indecomm: indecomm.com (https://www.indecomm.com/)

Feb 19, 202525:22
Market Insights & Loan Options: Eloise Schmitz on Tech in Lending

Market Insights & Loan Options: Eloise Schmitz on Tech in Lending

Market Insights & Loan Options: Eloise Schmitz on Tech in Lending


Description:


Join Michael Hammond in this episode of the FinTech Hunting Podcast as he chats with Eloise Schmitz, CEO of LoanNEX about the current market and the tech helping lenders.


What's discussed:

    •    Market Overview (2025): Eloise gives her take on the market, rates, and what to expect in the coming year.

    •    Tech's Impact: Learn how tech helps loan officers handle current market conditions and access different loan products.

    •    LoanNEX Innovations: Eloise shares exciting news about LoanNEX including new services for retail and how they're improving the loan process with exception handling.

    •    Encompass Integration: Find out how LoanNEX is making it simpler for those using Encompass.

    •    Upcoming Events: See where you can meet the Lonex team at upcoming events like the ICE Experience #X25 and MCT.

Eloise also talks about these important topics:

    •    Investment property options

    •    Fix and flip options

    •    Bridge financing

    •    Reverse

Whether you're a lender, broker, or just curious about fintech, this episode offers useful info and ideas.

Feb 12, 202511:43
The Future of Mortgage Tech: AI, Efficiency, and Market Trends with Tim Nguyen | Fintech Hunting Podcast

The Future of Mortgage Tech: AI, Efficiency, and Market Trends with Tim Nguyen | Fintech Hunting Podcast

The Future of Mortgage Tech: AI, Efficiency, and Market Trends with Tim Nguyen | Fintech Hunting Podcast

Join Michael Hammond as he talks with Tim Nguyen, co-founder and CEO of BeSmartee and Ask Bob, about the current mortgage market and tech trends for 2025. In this eye-opening episode, Tim shares his thoughts on:

    •    The "new normal" in the mortgage industry and how lenders can adapt

    •    Ways to improve operational efficiency and manage costs effectively

    •    The role of technology in the mortgage business, including AI and mobile apps

    •    Exciting updates from BeSmartee, including a new software version and mobile app features

    •    How Ask Bob is using AI to transform business operations across industries

    •    Practical tips for getting started with AI in lending and financial services

Tim offers valuable insights on navigating the changing mortgage landscape, embracing new technologies, and staying competitive in 2025 and beyond. Whether you're a mortgage professional, fintech enthusiast, or curious about the future of finance, this episode is packed with useful information and expert advice.


Don't miss out on this informative discussion about the latest trends and innovations in mortgage technology. Subscribe to the Fintech Hunting podcast for more engaging conversations with industry leaders!

Feb 05, 202522:16
Fintech Hunting: Revolutionizing Mortgage Tech with Sasha Stair at Xactus

Fintech Hunting: Revolutionizing Mortgage Tech with Sasha Stair at Xactus

Fintech Hunting: Revolutionizing Mortgage Tech with Sasha Stair, CMO at Xactus


In this episode of Fintech Hunting, host Michael Hammond welcomes Sasha Stair, Chief Marketing Officer at Xactus for an in-depth discussion on the future of mortgage technology. Sasha shares her journey in the industry and offers valuable insights on:

    •    Leveraging AI and technology for improved efficiency

    •    Creating a better consumer experience in mortgage lending

    •    Balancing human intelligence with technological advancements

    •    Strategies for personal and professional growth in leadership

    •    Preparing for market uncertainties in 2025 and beyond

Key Timestamps:

00:00 - Introduction

02:26 - Market outlook for 2025

05:41 - The role of AI in mortgage lending

08:03 - The importance of personal growth and leadership

10:22 - Social media strategies for lenders and vendors

14:10 - The power of human connection in digital marketing

18:56 - Zactus's focus and initiatives for 2025


Whether you're a mortgage professional, fintech enthusiast, or industry leader, this episode offers actionable insights to help you navigate the evolving landscape of mortgage technology.

Jan 29, 202524:57
Mortgage Industry Insights 2025: Automation, Cost Reduction, and Market Trends with Neil Armstrong

Mortgage Industry Insights 2025: Automation, Cost Reduction, and Market Trends with Neil Armstrong

Mortgage Industry Insights 2025: Automation, Cost Reduction, and Market Trends with Neil Armstrong. In this episode of the Fintech Hunting Podcast, host Michael Hammond sits down with Neil Armstrong, Executive Vice President of Strategic Growth at Indecomm, to discuss the current state of the mortgage industry in 2025.


Neil shares valuable insights on market trends, cost reduction strategies, and the growing importance of automation in the mortgage sector.


Key topics covered in this episode:

*Market outlook for 2025, including projected loan volumes and interest rates

*The shift towards understanding cost structures in detail

*Importance of scalability and automation in mortgage operations

*Non-customer-facing functions that lenders should focus on improving

*Technology vs. human capital in mortgage processes

*Data integrity challenges and solutions

*Upcoming industry conferences and events

*Trends in mortgage servicing and opportunities for automation


Neil Armstrong provides expert analysis of how lenders can improve their operations, reduce costs, and prepare for future market changes. He emphasizes the need for lenders to understand their cost structures at a granular level and highlights the benefits of automation in various mortgage processes.


This episode is a must-listen for mortgage professionals, fintech enthusiasts, and anyone interested in the future of the mortgage industry. Tune in to gain valuable insights that can help you stay ahead in this ever-changing market.

Jan 22, 202524:25